Grasshopper vs. SmartLine

A few reasons why Grasshopper is the obvious choice among SmartLine competitors:

Unlimited users & minutes at no extra cost
Robust features built for small businesses
Large selection of vanity and local phone numbers
No credit card required free trial
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See why Grasshopper is the best SmartLine alternative.

All the communication tools your business needs to sound big and grow bigger.


A full-featured phone system for your small business

As your business grows, Grasshopper grows with you and you can add unlimited users at no extra cost. Since SmartLine is designed as a second business line phone solution, it only permits one user. In addition, Grasshopper comes with unlimited minutes from day one. While, SmartLine does put a cap on monthly minutes and texts.


Get up and running in minutes

SmartLine requires potential customers to provide a slew of personal information and a credit card number before you can begin a free trial. Grasshopper simply asks for your name, email and to create a password- no credit card or extra personal details needed!


Multiple types of numbers for your business

With Grasshopper, you can choose a vanity number to represent your business. SmartLine does not offer the ability to choose a vanity number. Grasshopper gives you the ability to have more than one toll-free, local, or vanity number. You can even have one of each! SmartLine only includes one number per user and also charges a higher monthly fee if you want a toll-free number.


Automatically respond to new callers

Instant response helps reduce the risk that your customers might call someone else when you can't answer. When you miss a call from a new contact, Grasshopper can send them a pre-written, automatic text response from you. They can text you back with additional information, or even schedule a time to talk.

A virtual phone system in your pocket.

Grasshopper gives you the features you need to stay connected on the go.


Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »


Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »


VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »



Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »


Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »


Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »



Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »


Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »

Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »


Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »



Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »

Frequently Asked Questions

What is SmartLine? How is it different from Grasshopper?

SmartLine by GoDaddy is a business phone service geared towards a single user. Both Grasshopper and SmartLine are cloud phone systems that allow you to host calls to and from your business number with your existing cell phone service. Grasshopper offers unlimited numbers and extensions, whereas SmartLine limits you to one number per account.

What kind of phone numbers are offered by Grasshopper and SmartLine?

You have options when choosing a virtual number. Grasshopper allows an unlimited combination of toll-free, vanity, or local numbers. With SmartLine you must choose a single local or toll-free number, with no vanity number option. A toll-free numbers costs extra as well.

Over 140,000 small businesses trust Grasshopper to communicate professionally.

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