A cloud phone system is hosted in the cloud, which means that data is stored in a secure server that you can reach over the internet. A cloud phone system replaces traditional landlines and is usually hosted by a third-party service provider like Grasshopper.
A cloud-based phone system doesn't require on-premises hardware or consistent maintenance. Instead of an answering machine tape, phone bills, and tons of wires, a cloud phone system is stored digitally, and calls are received over the internet. Cloud phone systems only require a broadband internet connection to operate and can be accessed through any internet-enabled device, including computers and smartphones. They are less expensive and easy to use, helping to improve the way businesses operate.
Separate business and personal calls and texts with Grasshopper.
In addition to a cloud phone system that grows with your business, you get the advanced features to go with it:
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Provide updates and quick replies via text messaging on your business number.
Route business calls to your personal phone or to another team member.
Get your voicemails transcribed so you can read them without having to listen to the message!
Use your internet connection to make and receive calls when cell reception is poor.
Set up a voicemail for business calls and get MP3s of your messages through email.
Take calls from multiple people at the same time so no one hears a busy signal.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Give employees or departments extensions with their own call forwarding rules.
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Screen callers, block calls and set up custom schedules for your business hours.
Place callers on hold and even transfer them to another number when needed.
Keep your finger on the pulse of your business with detailed call reports.
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Automatically send a text to new callers when you can’t answer their call.
Live US-based receptionists can help answer your Grasshopper calls!
Also known as cloud PBX (private branch exchange) and a virtual phone system, cloud-based phone systems utilize secure data centers to eliminate the need for expensive hardware and cables. Cloud phone providers own, configure, and manage these systems to ensure quality and security.
Grasshopper’s cloud hosted system is not a hosted VoIP phone system system. VoIP solutions (Voice over Internet Provider) uses an internet connection to transmit phone calls. Grasshopper works on top of your existing landline or cell phone service, so call quality never suffers. Grasshopper has a business VoIP service for when your regular connection isn't working as well.
You sure can! Grasshopper’s mobile app allows you to run your business from your iPhone or Android mobile device.
Yes! First, contact customer support to make sure you've enabled international calling. When using the Grasshopper app, dial 011, then the country code and phone number. Additional costs will apply—check our international rates to see per minute charges.
Probably. If you like saving time and money, sounding professional, and being mobile, there’s a good chance that a cloud business phone system is a great fit for you and your company.
Nope! Grasshopper's apps work on your desktop and existing smartphone. No additional hardware or desk phones are needed to get started.
As many as you want! Use any combination of toll-free, vanity, and local numbers to expand your business' presence.
