What is a cloud phone system?
How to set up a cloud phone system:
Grasshopper makes it simple to get connected without the extra hardware.
What are the benefits of a cloud phone system?
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Record professional messages that welcome your customers when they call in.Learn more about Custom Greetings »
Keep your finger on the pulse of your business with detailed call reports.
Live US-based receptionists can help answer your Grasshopper calls!
Provide updates and quick replies via text messaging on your business number.
Use your internet connection to make and receive calls when cell reception is poor.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Route business calls to your personal phone or to another team member.
Set up a voicemail for business calls and get MP3s of your messages through email.
Give employees or departments extensions with their own call forwarding rules.
Place callers on hold and even transfer them to another number when needed.
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
Also known as cloud PBX (private branch exchange) and a virtual phone system, cloud-based phone systems utilize secure data centers to eliminate the need for expensive hardware and cables. Cloud phone providers own, configure, and manage these systems to ensure quality and security.
Grasshopper’s cloud hosted system is not a hosted VoIP phone system system. VoIP solutions (Voice over Internet Provider) uses an internet connection to transmit phone calls. Grasshopper works on top of your existing landline or cell phone service, so call quality never suffers. Grasshopper has a business VoIP service for when your regular connection isn't working as well.
You sure can! Grasshopper’s mobile app allows you to run your business from your iPhone or Android mobile device.
Yes! First, contact customer support to make sure you've enabled international calling. When using the Grasshopper app, dial 011, then the country code and phone number. Additional costs will apply—check our international rates to see per minute charges.
Probably. If you like saving time and money, sounding professional, and being mobile, there’s a good chance that a cloud business phone system is a great fit for you and your company.
Nope! Grasshopper's apps work on your desktop and existing smartphone. No additional hardware or desk phones are needed to get started.
As many as you want! Use any combination of toll-free, vanity, and local numbers to expand your business' presence.