A cloud phone system for your business.

Sound professional and stay connected.

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What is a cloud phone system?

A cloud phone system is hosted in the cloud, which means that data is stored in a secure server that you can reach over the internet. A cloud phone system replaces traditional landlines and is usually hosted by a third-party service provider like Grasshopper.

A cloud-based phone system doesn't require on-premises hardware or consistent maintenance. Instead of an answering machine tape, phone bills, and tons of wires, a cloud phone system is stored digitally, and calls are received over the internet. Cloud phone systems only require a broadband internet connection to operate and can be accessed through any internet-enabled device, including computers and smartphones. They are less expensive and easy to use, helping to improve the way businesses operate.

 
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How to set up a cloud phone system:

Grasshopper makes it simple to get connected without the extra hardware.

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Get Grasshopper

Choose a local, vanity, or toll-free number & pick a plan for your needs.

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Adjust Settings

Download the Grasshopper app and customize your system settings.

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Try it Out

Separate business and personal calls and texts with Grasshopper.

What are the benefits of a cloud phone system?

  • Save on hardware costs by making and receiving business calls and texts on your existing devices.
  • Faster set up. Download the app and start making calls – no need to fumble with wires or hire a professional.
  • Remote capabilities. Communicate with customers and employees in real-time from your mobile phone.
  • Take advantage of features that traditional phone systems don’t have, like voicemail transcription, and business texting.
  • Easily customize system settings for your business needs.
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Getting started with your cloud phone system.

The easiest way to separate work from personal communications.

Custom Greetings

Create a customized business greeting.

A custom phone greeting is a recording that plays automatically when a customer calls. You can:

  • Automatically welcome and direct your customers.
  • Let callers know when you’re available or away.
  • Give your small business a professional appearance.
  • Save on labor costs with auto-attendant functionality.
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Work From Anywhere

Run your business while on the go.

Grasshopper’s mobile app lets you stay connected no matter where you are.

  • Work from anywhere and on any device in real-time.
  • Use the app to send and receive texts from your business number.
  • Configure your settings based on your specific needs.
  • View your call history and read voicemail transcriptions.
  • Keep your personal and business communications separate.
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Business Texting

Use your business number to send and receive texts.

Use your business number to send and receive texts.

  • Use a communication channel that more and more customers prefer.
  • Confirm client appointment times in writing with text confirmations.
  • Respond to missed calls and voicemails, even when you can’t talk.
  • Communicate visually through business MMS picture messages.
Download the Grasshopper mobile app

Why choose Grasshopper?

In addition to a cloud phone system that grows with your business, you get the advanced features to go with it:

Explore Grasshopper's features:

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Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »

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Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »

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Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »

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Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »

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VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »

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Voicemail

Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »

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Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »

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Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »

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Extensions

Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »

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Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »
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Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »

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Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »

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Reporting

Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »

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Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!

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Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »

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Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »

Frequently Asked Questions

What is a cloud phone system?

Also known as cloud PBX (private branch exchange) and a virtual phone system, cloud-based phone systems utilize secure data centers to eliminate the need for expensive hardware and cables. Cloud phone providers own, configure, and manage these systems to ensure quality and security.

Is a cloud phone system the same a cloud VoIP system?

Grasshopper’s cloud hosted system is not a hosted VoIP phone system system. VoIP solutions (Voice over Internet Provider) uses an internet connection to transmit phone calls. Grasshopper works on top of your existing landline or cell phone service, so call quality never suffers. Grasshopper has a business VoIP service for when your regular connection isn't working as well.

Can I use a cloud-based phone system with my cell phone?

You sure can! Grasshopper’s mobile app allows you to run your business from your iPhone or Android mobile device.

Can I make international calls from a cloud phone system?

Yes! First, contact customer support to make sure you've enabled international calling. When using the Grasshopper app, dial 011, then the country code and phone number. Additional costs will apply—check our international rates to see per minute charges.

Is a virtual PBX system right for my business?

Probably. If you like saving time and money, sounding professional, and being mobile, there’s a good chance that a cloud business phone system is a great fit for you and your company.

Do I need any hardware to set up a cloud phone system?

Nope! Grasshopper's apps work on your desktop and existing smartphone. No additional hardware or desk phones are needed to get started.

How many phone numbers can I have with Grasshopper?

As many as you want! Use any combination of toll-free, vanity, and local numbers to expand your business' presence.