Take multiple calls at the same time.
Make sure your customers never hear a busy signal with simultaneous call handling from Grasshopper.
What is simultaneous call handling?
How to set up call handling:
Record business phone greetings on your own or with the help of professional voice actors.
What are the benefits of call handling software?
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Record professional messages that welcome your customers when they call in.Learn more about Custom Greetings »
Keep your finger on the pulse of your business with detailed call reports.
Provide updates and quick replies via text messaging on your business number.
Use your internet connection to make and receive calls when cell reception is poor.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Route business calls to your personal phone or to another team member.
Set up a voicemail for business calls and get MP3s of your messages through email.
Give employees or departments extensions with their own call forwarding rules.
Place callers on hold and even transfer them to another number when needed.
Frequently Asked Questions
The settings for handling calls with Grasshopper are underneath the Extensions tab in your online account. Choose your extension, click Edit, and hit the button to add forwarding numbers. You can then adjust the forwarding order, when that number is available and how Grasshopper should handle calls to that number.
Up to a maximum of 15 phone numbers per extension. Each number rings in order for the number of seconds you specify. Keep in mind that the more numbers you add, the longer a customer may wait!
You can easily change the ring time for your forwarding numbers so that callers don’t wait too long on each attempt. For a small extra fee, you can also have calls ring all your forwarding numbers simultaneously through our Call Blasting feature to cut down on call handling time.