How to get Ruby:
Here’s how to add Ruby’s live virtual receptionists to your Grasshopper account.
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
After completing your purchase, follow the prompts to add Ruby.
You’ll have a call with Ruby right away to get things set up!
Let Ruby Take Calls!
Relax knowing that calls will be answered by receptionists who can take messages, connect callers to you, and more.
What are the benefits of live virtual receptionists from Ruby?
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Provide updates and quick replies via text messaging on your business number.
Route business calls to your personal phone or to another team member.
Get your voicemails transcribed so you can read them without having to listen to the message!
Use your internet connection to make and receive calls when cell reception is poor.
Set up a voicemail for business calls and get MP3s of your messages through email.
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Give employees or departments extensions with their own call forwarding rules.
Record professional messages that welcome your customers when they call in.Learn more about Custom Greetings »
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Place callers on hold and even transfer them to another number when needed.
Keep your finger on the pulse of your business with detailed call reports.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
Answering services are often easily recognizable as a “service.” They typically perform only the simplest tasks, such as forwarding messages, and can be impersonal. Virtual receptionists, on the other hand, are real people who sound as if they’re right in your office, transferring calls live, and relaying vital information to callers.
Ruby’s US based receptionists are the best in the business. Ruby hires exceptional service professionals who delight in making others happy, then give them training and technology tools to handle your calls with the perfect mix of friendliness and professionalism.
Ruby’s virtual receptionists can transfer calls to any phone number you wish (other than the one forwarded to Ruby), whether it’s an office line, home line, or cell phone. (Additional fees may apply for numbers outside of North America.) Many customers provide multiple phone numbers so that there are a variety of ways to reach them.
After signing up with Ruby, you will be contacted by an expert onboarding specialist to talk through how you want your calls handled when you’re available and when you’re not. You can update your availability status and instructions as frequently as you like! For example, you can request to have calls transferred to your cell phone, calls held for an allotted amount of time if you’re in an important meeting, or have detailed information relayed to your callers. You can update your status with Ruby’s mobile App, at my.ruby.com—or by emailing or calling Ruby!
When you’re unavailable, Ruby’s virtual receptionists can take a message, transfer to voicemail, or offer the caller the choice between the two—whichever you prefer. They can even transfer the call to someone else if you’d like!
Want more info on how Ruby can help?
Learn how a simple phone call can have a direct impact on a customer’s experience with your business in our webinar, 5 Ways to Show Customers the Love.
By providing your email address, you agree to receive communications from Ruby Receptionists.