Grasshopper vs. Phone.com

A few reasons why Grasshopper is the obvious choice among Phone.com competitors:

Unlimited users and minutes at no extra cost
Free trial with no credit card required
Robust features built for small businesses
Large selection of toll-free, vanity, or local numbers
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No credit card required! No cancellation necessary.

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See why Grasshopper is the best Phone.com alternative.

All the communication tools your business needs to sound big and grow bigger.

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Affordable pricing for any small business

Phone.com offers plans that have both pay per minute and unlimited minutes. Their pay per minute plans not only come with a very limited number of minutes, but they also come with a limit on SMS texting. Their unlimited minutes plans end up being very costly because they charge per user and also put a limit to text messages. If you have two users on your account, the lowest Phone.com plan will cost you around $60 a month. All of Grasshopper's plans are unlimited minutes, users and text messaging.

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Simple, full feature plans with no hidden costs

Phone.com charges customers additional fees for features such as voicemail transcription, call reporting, and on-hold music. These features come at no extra cost with Grasshopper and are included in all of Grasshopper’s plans. If you need to evaluate Phone.com’s features and capabilities, there is no option for a free trial. Phone.com requires you to sign up and buy. Grasshopper’s 7-day free trial requires no credit card and gives you access to all its features.

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Multiple types of numbers for your business

With Grasshopper, you can choose a vanity number to represent your business and build your brand at no extra cost. Phone.com charges you a monthly fee for any type of vanity number.

Explore features of Grasshopper Products:

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Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own!

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Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »

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Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »

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Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »
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Email Integration

Link an existing Gmail or Gsuite account. No need to create a new business email.

Learn more about Email Integration »

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Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »

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Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »

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VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »

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Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »

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Reporting

Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »

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Business Contacts

Keep business contacts separate from personal contacts.

Learn more about Business Contacts »

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Unified Messaging

Manage business calls, texts, and emails in one spot so you never lose track.

Learn more about Unified Messaging »

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Voicemail

Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »

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Extensions

Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »

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Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »

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Hold Incoming Calls*

Send incoming calls to voicemail instead with the flip of a switch. *Not available for Android

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Call Blocking*

Stop numbers you choose from ever reaching you. *Not available for Android

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Timeline View

See all interactions with a business contact, no matter how they reached out.

Learn more about Timeline View »

Frequently Asked Questions

Do Phone.com and Grasshopper offer 24/7 Support?

Both Phone.com and Grasshopper offer 24/7 customer support over the phone, as well as online support centers.

How does Phone.com work? Is it different from Grasshopper?

Like Grasshopper, Phone.com is a virtual PBX phone service, which hosts calls in the cloud, eliminating the need for a landline. Both Phone.com and Grasshopper offer a VoIP service, allowing you to host calls over the internet as well. Both Grasshopper and Phone.com have a mobile app, allowing you to handle business calls and texts from your mobile phone.

What is the difference between Grasshopper and Phone.com’s entry-level plans?

Grasshopper’s Solo plan comes with all of the robust features included in the virtual phone system such as unlimited minutes, users, and texting. The Solo plan comes with 1virtual number and 3 extensions. Phone.com’s Base plan comes with 300 monthly minutes, 1 phone number, unlimited extensions, and 5,000 text messages. Phone.com’s Base lacks features like call analytics, call recording, and on-hold music, that are included in all of Grasshopper’s pricing plans.

Do Grasshopper and Phone.com offer a free trial?

Grasshopper offers a 7-day free trial, while Phone.com has no free trial available. Phone.com's 1-month money back guarantee is only available for the Base plan as well.

Over 140,000 small businesses trust Grasshopper to communicate professionally.

Your business needs its own phone number.

Choose from our inventory of local, toll free, and vanity toll free numbers.