Grasshopper vs. Phone.com
A few reasons why Grasshopper is the obvious choice among Phone.com competitors:
No credit card required! No cancellation necessary.
See why Grasshopper is the best Phone.com alternative.
All the communication tools your business needs to sound big and grow bigger.
Affordable pricing for any small business
Phone.com offers plans that have both pay per minute and unlimited minutes. Their pay per minute plans not only come with a very limited number of minutes, but they also come with a limit on SMS texting. Their unlimited minutes plans end up being very costly because they charge per user and also put a limit to text messages. If you have two users on your account, the lowest Phone.com plan will cost you around $60 a month. All of Grasshopper's plans are unlimited minutes, users and text messaging.
Simple, full feature plans with no hidden costs
Phone.com charges customers additional fees for features such as voicemail transcription, call reporting, and on-hold music. These features come at no extra cost with Grasshopper and are included in all of Grasshopper’s plans. If you need to evaluate Phone.com’s features and capabilities, there is no option for a free trial. Phone.com requires you to sign up and buy. Grasshopper’s 7-day free trial requires no credit card and gives you access to all its features.
Multiple types of numbers for your business
With Grasshopper, you can choose a vanity number to represent your business and build your brand at no extra cost. Phone.com charges you a monthly fee for any type of vanity number.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Business Texting
Provide updates and quick replies via text messaging on your business number.
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Frequently Asked Questions
Both Phone.com and Grasshopper offer 24/7 customer support over the phone, as well as online support centers.
Like Grasshopper, Phone.com is a virtual PBX phone service, which hosts calls in the cloud, eliminating the need for a landline. Both Phone.com and Grasshopper offer a VoIP service, allowing you to host calls over the internet as well. Both Grasshopper and Phone.com have a mobile app, allowing you to handle business calls and texts from your mobile phone.
Grasshopper’s Solo plan comes with all of the robust features included in the virtual phone system such as unlimited minutes, users, and texting. The Solo plan comes with 1virtual number and 3 extensions. Phone.com’s Base plan comes with 300 monthly minutes, 1 phone number, unlimited extensions, and 5,000 text messages. Phone.com’s Base lacks features like call analytics, call recording, and on-hold music, that are included in all of Grasshopper’s pricing plans.
Grasshopper offers a 7-day free trial, while Phone.com has no free trial available. Phone.com's 1-month money back guarantee is only available for the Base plan as well.
Over 140,000 small businesses trust Grasshopper to communicate professionally.
We chose Grasshopper because we need all of our customer communications to be pushed to the same place.Jonathan Heuer, Home Maintenance
Having a phone number on our site increased conversion of site visitors to sign up and paid users.Allan Branch, Accountant
Grasshopper lets my company scale like never before. Now, my entire team is accessible to our customers since all employees can answer calls despite their location or time zone.Glenda Dorn, Retail Management
Grasshopper has helped me transition from being perceived as a small "mom and pop shop" to a professional business, which is a top priority for the success of my company.Jose Greer, Personal Chef
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24/7 Support
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Unlimited Minutes
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