A business call management system allows you to customize how and when you receive calls. There are many options!
For example, you can set business hours and an away greeting to greet callers outside of 9-5. Or you could close your Sales extension but leave Support open to help.
For an additional fee, you can even have Grasshopper ring all your forwarding numbers at once. This prevents customers from being kept waiting if a team member is busy.
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Enter your call forwarding numbers and business schedule in your online account.
Edit your phone extensions to change which greetings will play when you’re closed or away.
Incoming call management ensures business takes place on your terms. But Grasshopper can help you with even more, including:
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Provide updates and quick replies via text messaging on your business number.
Route business calls to your personal phone or to another team member.
Get your voicemails transcribed so you can read them without having to listen to the message!
Use your internet connection to make and receive calls when cell reception is poor.
Set up a voicemail for business calls and get MP3s of your messages through email.
Take calls from multiple people at the same time so no one hears a busy signal.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Give employees or departments extensions with their own call forwarding rules.
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Screen callers, block calls and set up custom schedules for your business hours.
Place callers on hold and even transfer them to another number when needed.
Keep your finger on the pulse of your business with detailed call reports.
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Automatically send a text to new callers when you can’t answer their call.
Live US-based receptionists can help answer your Grasshopper calls!
Absolutely! A custom call schedule can be set for your entire account or for a specific extension. This is helpful if someone’s on vacation or if you’ve got team members on different shifts. In your online account, select the extension you want to update and click Edit to set a custom schedule.
$10 per month. To turn on Call Blasting, go to Settings, click Features and then select Add Call Blasting. It’ll automatically turn on for all your extensions, but you can customize it for each number in their Options menu.
It’s easy to do in your online account and in the Grasshopper mobile apps. If you’re online, visit the Messages & Calls section and find the number you want to block. Then in the More drop-down menu, select Block! In the mobile app, head to the recent calls section, tap the information icon next to the number and select Add to Block Numbers. That’s it!