Take control of your incoming calls.
Get calls when and where you want them with incoming call management from Grasshopper.
What is incoming call management?
How to track your call metrics:
Grasshopper makes it simple to get data on your business call history.
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Enter your call forwarding numbers and business schedule in your online account.
Edit your extensions to change which greetings will play when you’re closed or away.
What are the benefits of incoming call management?
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Record professional messages that welcome your customers when they call in.Learn more about Custom Greetings »
Keep your finger on the pulse of your business with detailed call reports.
Live US-based receptionists can help answer your Grasshopper calls!
Provide updates and quick replies via text messaging on your business number.
Use your internet connection to make and receive calls when cell reception is poor.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Route business calls to your personal phone or to another team member.
Set up a voicemail for business calls and get MP3s of your messages through email.
Give employees or departments extensions with their own call forwarding rules.
Place callers on hold and even transfer them to another number when needed.
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
Absolutely! A custom call schedule can be set for your entire account or for a specific extension. This is helpful if someone’s on vacation or if you’ve got team members on different shifts. In your online account, select the extension you want to update and click Edit to set a custom schedule.
$10 per month. To turn on Call Blasting, go to Settings, click Features and then select Add Call Blasting. It’ll automatically turn on for all your extensions, but you can customize it for each number in their Options menu.
It’s easy to do in your online account and in the Grasshopper mobile apps. If you’re online, visit the Messages & Calls section and find the number you want to block. Then in the More drop-down menu, select Block! In the mobile app, head to the recent calls section, tap the information icon next to the number and select Add to Block Numbers. That’s it!