Grasshopper vs. Mitel

A few reasons why Grasshopper is the obvious choice among Mitel competitors:

Unlimited users at no extra cost
Robust features built for small businesses
Simple, no-hassle process during sign up
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See why Grasshopper is the best Mitel alternative.

All the communication tools your business needs to sound big and grow bigger.


Affordable pricing for any small business

Grasshopper is a cheaper alternative to Mitel. As your business grows, Grasshopper grows with you as you can add unlimited users at no extra cost. With Mitel, you are required to pay per user. If you have 2 users on your account, the lowest Mitel plan will cost you $41.98 a month.


Simple, full feature plans with no hidden costs

Mitel users will have to upgrade to a more expensive Premier or Elite plan in order to access the full suite of phone system features such as voicemail transcription, archiving capabilities, and faxing.


Get up and running in minutes

Mitel requires potential customers to provide a slew of personal information before they’ll even provide a quote, which is provided via a phone call with a Mitel sales rep. With Grasshopper, you can choose a business phone number and set up your account in a matter of minutes- no extra wait time, and no hassle of sitting through a sales pitch.

A virtual phone system in your pocket.

Grasshopper gives you the features you need to stay connected on the go.


Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »


Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »


VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »



Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »


Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »


Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »



Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »


Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »

Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »


Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »



Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »

Frequently Asked Questions

What is Mitel? How is it different from Grasshopper?

Mitel’s MiVoice is strictly a business VoIP solution. Grasshopper is a virtual pbx system that can leverage your existing phone service provider, use an internet connection (VoIP), or a combination of the two to host your calls. Grasshopper functions as an app (for desktop & mobile) and requires no hardware, which is ideal for small businesses. Mitel offers softphones & solutions, like a contact center that are geared towards larger businesses. Mitel also offers a suite of collaboration tools, like video conferencing. Grasshopper partners with GoToMeeting If you are looking for a robust suite of unified communication tools.

How does Mitel customer support compare to Grasshopper?

Both Mitel and Grasshopper offer 24/7 customer support.

Over 140,000 small businesses trust Grasshopper to communicate professionally.

  • 24/7 Support

  • Unlimited Minutes

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