Grasshopper vs. Dialpad

A few reasons why Grasshopper is the obvious choice among Dialpad competitors:

Unlimited users at no extra cost
24/7 live support based in the US
Robust features built for small businesses
Large selection of toll-free, vanity, or local phone numbers
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See why Grasshopper is the best Dialpad alternative.

All the communication tools your business needs to sound big and grow bigger.

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Affordable pricing for any small business

Grasshopper is a cheaper alternative to Dialpad. As your business grows, Grasshopper grows with you as you can add unlimited users at no extra cost. With Dialpad, you are required to pay per user. If you have 2 users on your account, the lowest Dialpad plan will cost you $40 a month.

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Grasshopper provides 24/7/365 sales and customer support no matter what plan you’re on

You have to upgrade to Dialpad's Pro or Enterprise plans in order to get phone support. Grasshopper also has many channels, available 24/7, that you can go through for support such as phone, email, a dedicated support site, Twitter, Facebook and chat! Also, all new Grasshopper customers receive a call from one of our Customer Care agents to help onboard them with their new account. We’re here to help you!

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Simple, full feature plans with no hidden costs

Dialpad users will have to upgrade to a more expensive Pro or Enterprise plan in order to access the full suite of features such as voicemail transcription, full call-routing capabilities and enhanced support. Dialpad doesn’t offer a fax feature while Grasshopper includes inbound Virtual Fax on all plans, making it a great value for money.

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Multiple types of numbers for your business

With Grasshopper, you can choose a vanity number to represent your business. Dialpad does not offer the ability to get a vanity number. Grasshopper gives you the ability to have more than one toll-freevanity or local number. You can even have one of each! Dialpad only includes one number per user and also charges a monthly fee if you want a toll-free number.

Explore features of Grasshopper Products:

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Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!

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Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »

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Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »

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Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »
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Email Integration

Link an existing Gmail or Gsuite account. No need to create a new business email.

Learn more about Email Integration »

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Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »

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Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »

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VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »

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Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »

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Reporting

Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »

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Business Contacts

Keep business contacts separate from personal contacts.

Learn more about Business Contacts »

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Unified Messaging

Manage business calls, texts, and emails in one spot so you never lose track.

Learn more about Unified Messaging »

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Voicemail

Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »

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Extensions

Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »

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Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »

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Hold Incoming Calls

Send incoming calls to voicemail instead with the flip of a switch.

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Call Blocking

Stop numbers you choose from ever reaching you.

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Timeline View

See all interactions with a business contact, no matter how they reached out.

Learn more about Timeline View »

Frequently Asked Questions

What is Dialpad and how does it work?

Like Grasshopper, Dialpad is a virtual phone system that hosts your calls in the cloud. Dialpad has many of same features as Grasshopper, though many of these are not available on their basic plans like they are with Grasshopper. They offer to keep your number, local, and international. The system is designed to work with Google Apps and Office 365. Dialpad offers two levels of plans — Standard and Enterprise.

Do Dialpad and Grasshopper support desk phones?

Grasshopper is best for smaller company sizes who want to run their businesses on the go and in the cloud. Dialpad only offers desk phones for its enterprise-level solutions. Jive, a Grasshopper partner is an excellent solution for larger businesses looking for desk phones.

How are user reviews for Dialpad vs Grasshopper?

Both Grasshopper and Dialpad are favorably reviewed on major review sites with similar ratings and strong ease of use. To see more about Grasshopper reviews, see our reviews page.

What integrations do Dialpad and Grasshopper offer?

Dialpad integrates with a few CRMs and productivity apps, including Zendesk and Salesforce. Find all Dialpad’s integrations on their integrations page. While Grasshopper offers an all-in-one business phone system, you can forward your Grasshopper number to your Google Voice, Skype for Business, etc. account. Grasshopper Connect (Grasshopper’s unified messaging offering) integrates with an existing G-suite or Gmail account so you can view all client communications (calls, texts, and emails) in one place. Connect will soon integrate with every major email client, including Microsoft Office.

What device do Dialpad and Grasshopper work on?

Both Grasshopper and Dialpad offer desktop apps for every OS as well as mobile apps for iOS and Android.

Over 140,000 small businesses trust Grasshopper to communicate professionally.

Your business needs its own phone number.

Choose from our inventory of local, toll free, and vanity toll free numbers.

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