MightyCall vs Grasshopper
Virtual PBX Comparisons
What is MightyCall?
MightyCall is a relatively new virtual phone system that is owned by Infratel. MightyCall gives a professional phone presence with an auto attendant, customizable greetings, voice studio, and more. It’s designed for small businesses that need a well-working, professional system.
What are MightyCall’s plans?
MightyCall offers three plans, all with premium features. The Basic plan comes with 2 toll-free or local numbers, while the Standard and Ultimate plan offer 5 or 10 numbers respectively.
The biggest difference between Grasshopper and MightyCall pricing is in the minutes. Grasshopper offers unlimited minutes for all plans, whereas MightyCall doesn’t offer unlimited at all.
What’s the difference between Grasshopper and MightyCall?
Both offer unlimited extensions, multiple numbers, call forwarding, call screening, unlimited text messaging, and voice studio.
MightyCall offers: Performance reports, Facebook and Twitter integration, and voice to text.
MightyCall does NOT offer: name directory, fax capabilities, or unlimited call handling.
Hours: MightyCall has support Monday-Friday from 9am to 5pm PST, while Grasshopper has 24/7 support.
Resources: Grasshopper offers support materials to help customers get the most out of the product, including how-to guides, videos and forums. MightyCall does not.
Minutes: Grasshopper offers unlimited minutes for every plan. MightyCall includes up to 15,000 minutes in the top tier plan.
- Get a local or toll free number, call forwarding, voicemails transcribed, unlimited extensions and more!
- Plans starting at $12/month
Grasshopper vs MightyCall Reviews
Both systems offer a bundle of features, quality sound and will help you appear professional whether you’re taking the call in your office or on the road. When it comes to selecting a service, however, it’s important to consider user reviews.
MightyCall receives high marks on features, service and pricing, but comes up very short in terms of customer support rating.
“You can get it to do just about anything you can imagine for a fraction of the price of other systems. But I have to call MightyCall to have them help me configure it, which they always do promptly and patiently, but sometimes I try to do it myself and it never works as well as if I just call them and have them help me configure it.” – Suzanna Clegg
In addition, the mobile and desktop experience differs which might interrupt productivity for professionals always on the go.
“The process of setting up call flows was fairly simple and intuitive. I liked the control and customization of the call flows and the greetings. The mobile app should have a speaker phone option for voice mail! The navigation is a different experience that lacks cohesion between the desktop and mobile.” – Daniel Voiss
Testimonials from : GetApp.com
Grasshopper reviews highlight how easy it is to customize your needs whether you’re on a computer or mobile device.
“I can sign in easily, I can get phone messages by text or voicemail. I can easily set up extensions for multiple people with ease. I can add new phone numbers and search for the numbers I want. There is so much I can easily do with this product, and when I have a question, the customer service goes beyond my wildest dreams for being prompt.” – Dr. Kathy McMahon
Grasshopper’s customer support rating also remains higher than competitors.
“I love my Grasshopper system. It is very user friendly and with unlimited extensions, I can have all of my employees have their own extension and have more as I grow. It is a little more expensive than the competitors, but I think that for what you get, it is worth it. The customer service alone is worth the price.”
Testimonials from: GetApp.com