Automatically respond to new callers.
With instant response, you can win more business even when you’re busy.
What is instant response?
How to get instant response:
Send automatic text responses to new clients even if you miss their call with Grasshopper!
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Activate the Feature
Turn instant response on or ask your admin to activate on your behalf.
Try it Out
Call your Grasshopper number from a new phone number to see it work!
What are the benefits of having instant response?
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Record professional messages that welcome your customers when they call in.Learn more about Custom Greetings »
Keep your finger on the pulse of your business with detailed call reports.
Live US-based receptionists can help answer your Grasshopper calls!
Provide updates and quick replies via text messaging on your business number.
Use your internet connection to make and receive calls when cell reception is poor.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Route business calls to your personal phone or to another team member.
Set up a voicemail for business calls and get MP3s of your messages through email.
Give employees or departments extensions with their own call forwarding rules.
Place callers on hold and even transfer them to another number when needed.
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
If you have business texting as part of your Grasshopper plan, there is no additional fee for instant response. If your account does not include business texting, you will be charged an additional fee.
Yes! You will be able to choose which numbers will have instant response enabled. Instant response does not apply to extensions.
Currently, instant response sends texts messages only to new callers or phone numbers.
Yes, you can tailor a different message for each number listed in your account.