Call Forwarding Service for Business

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Call forwarding service
  • Never miss a business call
  • You and your employees stay connected anywhere in the world
  • Forward calls to any number on any phone
  • 800 number forwarding is simple!
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What is Call Forwarding?

It’s pretty simple. Call forwarding is a feature that lets calls made to one number be forwarded to another number. For example, you might have a business number (1-844-KITES) that forwards to your cell phone number. That way, when anyone calls your business line, you can answer it from your cell phone instead of buying a fancy phone system that you don’t need.

Benefits of Call Forwarding for Business

Here are 5 important benefits to consider:

  1. Availability – You and your staff can always be available to customers, at any time of the day.
  2. Global Connectivity – You can easily be reached whether you step away from your desk or fly across the world.
  3. Never Miss a Call – Calls can be diverted to another employee when you are unavailable
  4. Share Information – Customized on-hold commercial allows you to share vital information and pitch to potential customers while they wait.
  5. Fully Customizable – Options allow you to screen the call before deciding if you want to take it or send to voicemail.

This feature helps businesses small and large. Whether you have employees spread across the country or you just want to field calls after hours, Grasshopper call forwarding ensures that everyone can stay in touch.

How to Use Call Forwarding in Business

Entrepreneurs, startup founders, and small business owners all enjoy the benefits of call forwarding. Here are some of the ways they commonly use it:

  • Replace one cell phone or multiple cell phones with a professional sounding business line, complete with a main greeting.
  • Use one business line that forwards to multiple cell phones or landlines.
  • Use one business line that forwards to a voicemail or informational extension so that employees don’t have to answer every call.
  • Create numbers in area codes different from their own. For example, if they do business in Rhode Island but live in Texas.
  • Get a business line that uses a memorable vanity number, like 1-800-SOCKS.
  • Use call forwarding to track specific marketing campaigns.

Tips for Using Call Forwarding

Call forwarding is an amazing tool for keeping in touch and staying abreast of things when you’re not in the office. You want to use it, but if you’re not careful, work calls can take over your life. Here are a few simple tips for preventing call forwarding from hurting your work-life balance:

  • Turn off you cell phone when you know you don’t want to be bothered
  • Utilize the scheduling feature of Grasshopper call forwarding to turn forwards to your cell off during certain hours or on certain days
  • Take advantage of the caller ID screening feature – if it’s not important, send it to voicemail
  • Add an employee or co-worker’s number to your call forwarding – they can handle it if you’re busy
  • Post the hours you’re available on your website and include them in your voicemail message and on-hold commercial to limit the calls that come through after hours

If you take just a few extra steps, you can get all the benefits of virtual call forwarding without losing the delicate balance between work and home life.

What Does Call Forwarding with Grasshopper Offer?

  1. Choose a toll free, local number, or both
  2. Forward calls from your Grasshopper number to any cell phone, landline, or combination of the two.
  3. Add extensions to have calls automatically forwarded to employees
  4. Additionally features such as Dial-by-Name Directory, Custom Main Greetings, and Voicemail Transcription that make standard call forwarding even better.

Have Questions?

Stop by our FAQ page to learn more about call forwarding and the other features of the Grasshopper phone system.

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I am now a huge fan of Grasshopper… truly saved the day (and my sanity). Carolyn Appleton Carolyn Appleton Carolyn M. Appleton, Inc.
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