How to set up auto-attendant services:
Grasshopper makes it simple to get your auto-attendant up and running.
Get Grasshopper
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Look professional with virtual receptionist services.
Have an auto-attendant or live virtual receptionist answer your Grasshopper calls.
What is a virtual receptionist?
A virtual receptionist is either a live human that may not be physically located in your office or an auto-attendant answering system that handles your inbound calls the same way an in-house receptionist would. Businesses rely on virtual receptionists for things like greetings, directing callers and taking messages.
Virtual receptionist services are great for small businesses looking to save on labor costs.
Meet Ruby®!
Grasshopper is collaborating with Ruby, to bring you live virtual receptionists to answer your calls. From collecting information to scheduling appointments, Ruby can create connections with callers instead of letting them go to voicemail.
If you’re already a Grasshopper customer, you can add Ruby to your account at any time!
What are the benefits of a virtual auto-attendant?
- Professional. Welcome callers with a recorded professional greeting that can direct their call.
- Affordable. Manage inbound calls at a fraction of the cost of hiring a live receptionist.
- Customizable. Change your call forwarding rules, extensions, and greeting anytime you want.
- Accessible. Provide callers with helpful information, even outside of typical business hours.
Get started with a 7-day free trial of Grasshopper.
No credit card required. Simply confirm your number, create an account, and log in to start your free trial.
Not sure which is right for you?
Let us help you decide.
The most robust phone system for small businesses.
All the communication tools you need to sound big and grow bigger.
When you sign up for Grasshopper, you get more than just an auto attendant. Grasshopper offers a professional suite for business communication:
- One or more dedicated business phone numbers to keep work and personal calls separate.
- A full virtual phone system with VoIP, call forwarding, voicemail, and more.
- Business texting so you can send and receive messages on your business number.
- Mobile and desktop apps and instant response texting to ensure you never miss a call, even when you’re on the go.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Win new business even when you’re unavailable.
Have an auto-attendant or live virtual receptionist answer your Grasshopper calls.