Feeling a little overwhelmed with calls? Let Ruby® help.

Focus on what matters most and leave your calls to Ruby live virtual receptionists.

Get Ruby See Ruby in action

Meet Ruby!

Grasshopper is proud to bring live, US-based receptionists to our users. Based in Portland, Oregon, Ruby has a rich history managing front-line communications for more than 10,000 small businesses and their clients.

Similar to Grasshopper, their mission is to help small business owners look more professional, get more time back in their day, and impress customers.

Ruby_Tagline-svg

A stellar experience for your customers.

BoostBusiness_edit-svg

Help when you need it. Let Ruby field calls while you focus on the most pressing items or just need a minute to shift gears.

SaveMoney_edit-svg

Save money. Receptionists who are never sick, late, or on vacation, for a fraction of the cost.

FocusOnWork_edit-svg

Get more done. Reduce distractions and take daily administrative tasks off your plate.

WowCustomers_edit-svg

Boost business. Turn more callers into customers with live answering.

Ruby works with you.

Ruby receptionists can answer calls to your Grasshopper number when you can’t. Through the app, you have control of when to turn Ruby on or off!

All receptionists are 100% US-based, and greet your callers with a personalized message based on your instructions and needs.

RubyWorksWithYou-png

Ruby works for you.

  • Greet all callers – the same way you would.
  • Live transfer the caller to you, or to the right person on your team.
  • Take messages or offer voicemail if you’re not available – based on your instructions.
  • Provide you a few precious seconds to switch gears from your previous task before taking the call.
  • Gather information on potential new customers.
  • Handle FAQs such as directions or business hours.
  • Make some outbound calls on your behalf.
rubyworksforyou3xpng

By adding Ruby to your account, you’ll get:

100-calls-plain-png

Friendly Call Answering

Ruby will answer 100% of your business hour calls, live. M-F 5am-9pm, S-S 6am-6pm PT. 

calendar-plain-png

Appointment Scheduling

Ruby can work with customers to schedule appointments for you using Calendly.

letter-plain-png

Intake Forms and Questions

Ruby can save you time by gathering necessary information from new customers.

receptionist-plain-svg

Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »

custom-greeting-plain-png

Company Specific Greeting

Ruby will greet and treat callers as if we were part of your team, based on your personalized instructions.

only-customer-plain-png

Customer Familiarity

Known callers receive familiar treatment - just like they would from you.

bilingual-plain-png

Bilingual Call Handling

Ruby’s receptionist team is US-based and trained, and handles calls in English and Spanish.

call-forwarding-plain-png

Confirmation Calls

Ruby can make outbound calls to confirm or remind customers about appointments.

support-plain-png

FAQ Answering

From basic FAQ to detailed questions, Ruby has you covered.

settings-plain-png

Schedule Management

Create a custom schedule so Ruby is on call to answer the phone when you’re unavailable.

Exclusive pricing for Grasshopper customers.

Add Ruby to your account today and get up to 35% off.

Starter35-LP-svg

50 receptionist minutes

Grow35-LP-svg

100 receptionist minutes

Elevate35-LP-svg

200 receptionist minutes