How to set up a small business virtual PBX:
Grasshopper makes it simple to get connected without the extra hardware.
Get Grasshopper
Choose a toll-free or local number and select a plan that fits your needs.
Stay connected with a virtual PBX phone system.
Take business communication to the cloud with virtual PBX software from Grasshopper.
What is a virtual PBX?
A PBX, or private branch exchange, is a phone system for an enterprise or office that connects telephone lines during a call. Human operators did the switching in the past. Now it’s automatic – and available in the cloud!
A Virtual PBX phone system is hosted by a service provider in the cloud, making it not only more affordable, but easier to use for startups and small businesses. You can get professional phone system features like automated greetings and VoIP on your existing smartphones, no matter where you work.
What are the benefits of a cloud PBX system?
- Save on hardware expenses by making and receiving business calls on your existing phones.
- Get set up faster – no need to fumble with wires or hire a professional.
- Easily customize your phone system for your company’s needs or business hours.
- Take advantage of features that traditional services don’t have, like voicemail transcription and business texting.
The simple choice for small business phone extensions.
Get a Grasshopper virtual phone system with extensions, no extra hardware needed.
Grasshopper turns your phone into a cloud-based PBX for small business, packed with plenty of communication features:
- A cloud PBX phone system with VoIP, call forwarding, custom greetings and more.
- Toll-free, vanity and local numbers that help you build your brand
- Mobile and desktop apps to ensure you’re always connected, even when you’re on the go.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Get a virtual PBX phone system from Grasshopper.
Take your small business communication to the cloud.