How to get instant response:
Send automatic text responses to clients even if you miss their call with Grasshopper!
Get Grasshopper
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Automatically respond to missed calls.
With instant response, you can win more business even when you’re busy.
What is instant response?
When you miss a call, Grasshopper can automatically send an SMS message letting the caller know you’re unavailable. They can even respond with their call-back details. Gain back time in your busy day to do your work without worrying about missed calls.
What are the benefits of having instant response?
- Immediately respond to customers even when you're busy.
- Eliminate risk of losing prospects to competitors by responding promptly.
- Showcase your company and brand by including images, custom text, and hyperlinks.
- Save time by having a standard text response to missed calls.
- There’s no need to write out multiple texts to multiple missed callers.
- Provide callers important information about your business such as business hours, physical address and your company website so you don’t have to answer every call.
- Let your callers know that they’ve reached the right number.
Grasshopper offers automatic text replies and so much more.
All the communication tools you need to sound big and grow bigger.
Grasshopper’s instant response is just one of the great features to help you communicate to your customers. When you enable instant response, you get many great features to go with it:
- A full virtual phone system with call forwarding, VoIP, voicemail transcription, and many more features.
- SMS texts that you can send and receive on your business number.
- Mobile and desktop apps to ensure you never miss a call, even when you’re not in the office.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Win new business even when you’re unavailable.
Stay in constant communication with your customers with Grasshopper.