Get informed and feel prepared with a timeline view.

Pick up where you left off with every call, text, or email.


What is the timeline view?

The timeline view helps you see the big picture! This is a single view of past conversations with one client across all communications channels. That way, you’re armed with more information for the next conversation because you’re not just seeing the most recent thread. Within the timeline view, you can also respond quickly via call, text, or email.


How to see the timeline view:

Pick up where you left off with any given contact.


Get Grasshopper Connect

Download the app and choose a local, toll-free, or vanity number for your business. (Or port your own!)


Create Business Contacts

Import contacts from your phone or create new ones in the app.


Try it Out

See a timeline view when you tap any of the individual conversations.

What are the benefits of a timeline view?

  • Get all the information you need to feel prepared for the next conversation with a client.
  • See all past conversations with a client, not just the most recent thread.
  • No more searching through different apps! One place to quickly search for different projects and communications.
  • Quickly respond to a client in their preferred way of communicating.

Treat each customer like your only customer.

Pick up where you left off with every call, text, or email in one view.

Grasshopper Connect’s timeline view is just one of the great features to help you keep track of your client communications. When you sign up, you get many great features to go with it:

  • A business phone number to help establish your company’s identity.
  • Unified messaging so you can respond via text, call or email – all from the same place!
  • A separate business contact list so you stay focused on work without the personal distractions.
  • Business texting, voicemail, and email so you can respond faster and win more business.

Explore Grasshopper Connect's top features:


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Business Contacts

Keep business contacts separate from personal contacts.

Learn more about Business Contacts »


Unified Messaging

Manage business calls, texts, and emails in one spot so you never lose track.

Learn more about Unified Messaging »


Timeline View

See all interactions with a business contact, no matter how they reached out.

Learn more about Timeline View »


Email Integration

Integrate an existing email account. No need to create a new business email.

Learn more about Email Integration »


Mobile App

Work from anywhere with Grasshopper Connect on your mobile phone.

Learn more about the Mobile App »


Business Calling

Make calls to clients on your business number from your personal phone.


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


Hold Incoming Calls

Send incoming calls to voicemail instead with the flip of a switch.


Call Blocking

Stop numbers you choose from ever reaching you.



See business voicemails next to texts and emails.

Learn more about Voicemail »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »

Frequently Asked Questions

How do I get access to my timeline view?

You can get to a client’s timeline view by tapping on their name in the main conversations screen, otherwise known as the unified messaging. From there you will see your past exchanges with that contact.

Why doesn’t my timeline view include my emails?

Make sure you sync your Gmail or Gsuite account to get emails included in your timeline view. You can confirm if your Gmail or Gsuite account has been connected by going to the settings menu to view your connected email account.

Can I make edits to a timeline view?

Yes you can delete conversations in the timeline view for the mobile app.

Just tap on the circle with the 3 blue dots on the upper right-hand corner and choose edit conversation. From there, you can pick which messages you would like to delete.

Win more business with Grasshopper Connect.

Never lose track with every communication organized.