A PBX, or private branch exchange, is a phone system for an enterprise or office that connects telephone lines during a call. Human operators did the switching in the past. Now it’s automatic – and available in the cloud!
A Virtual PBX is hosted by a service provider in the cloud, making it not only more affordable, but easier to use for startups and small businesses. You can get professional phone system features like automated greetings and VoIP on your existing smartphones, no matter where you work.
Easily customize your extension settings from within your online account.
Start taking calls from anywhere with our Virtual PBX software!
Grasshopper turns your phone into a cloud-based PBX for small business, packed with plenty of communication features:
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Provide updates and quick replies via text messaging on your business number.
Route business calls to your personal phone or to another team member.
Get your voicemails transcribed so you can read them without having to listen to the message!
Use your internet connection to make and receive calls when cell reception is poor.
Set up a voicemail for business calls and get MP3s of your messages through email.
Take calls from multiple people at the same time so no one hears a busy signal.
Have incoming faxes delivered as PDF attachments right to your email inbox.
Give employees or departments extensions with their own call forwarding rules.
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Screen callers, block calls and set up custom schedules for your business hours.
Place callers on hold and even transfer them to another number when needed.
Keep your finger on the pulse of your business with detailed call reports.
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Automatically send a text to new callers when you can’t answer their call.
Live US-based receptionists can help answer your Grasshopper calls!
It works over the internet. Rather than connect calls through traditional on-site equipment, virtual PBX service providers use a virtual switchboard phone system to forward incoming calls to the numbers you choose. You can make outbound calls, and even send texts, from your virtual number too.
They’re one and the same! Along with many other names like them (virtual PBX, online PBX phone system, etc.), they refer to a private branch exchange that’s offered as a service through the internet.
Absolutely! We can port your number for you when you sign up for Grasshopper.
