This past year here at Grasshopper we added Read Your Voicemail to the long list of features used on our virtual phone system. The feature has been met with a great response and we continue to have more and more people use it every day.
If you are still wondering if having your voice mail transcribed is worthwhile, let us answer that for you below. Here are four great benefits of voice mail transcription:
No calling, listening, re-listeningA friend calls you and leaves a message. Do you immediately listen to the message or do you just call them back? I can't tell you how many people I know that call back and say, 'Got your call but didn't listen to the message.' Sometimes you simply don't want to call and listen to the sweet voice mail lady telling you to press 1.With business calls you can't just ignore your voice mail like you can your personal line but that doesn't mean you sometimes don't want to. With voice mail transcription, you don't have to call your voice mail and you don't have to open the MP3 file (for our Grasshopper customers). You open your email, read your voice mail and decide what action you want to take next. Easy enough.
Out of office or In a meetingYou're sitting in a meeting and your phone rings. What do you do? You know you probably shouldn't answer it but it could be important. If you have Read Your Voicemail, you open up the email notification on your Blackberry or iPhone and read your message.The same thing applies if you are out of the office. For most people, whether you work in an office or work from home, when you leave the office, answering business calls is the last thing you want to do. If the call is important enough to leave a voice mail, you will immediately know what the voice mail says.
Prioritize your messagesIf you get a lot of voice mail messages each day it can be tough to know who to call back first. You listen to six messages, a couple hours pass, do you remember which callbacks were the most important? Open up your email, read the voice mails and refresh your memory. You don't have to listen to six voice mails again to figure out who/what was needed.
**It's unlimited!**With Grasshopper there's no limit to the number of voice mails you can have transcribed. Plus, if your voice mail transcription doesn't come across as clear as it should, you can have a human transcribe it for free!
Have more questions? Want to learn more about voice mail transcription? Check out Read Your Voicemail now! Grasshopper customers can add it to there account here.