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When a customer hangs up on you mid-conversation, it’s easy to tell what you did wrong. In fact, they probably told you exactly what their issue was. But when customers hang up on your phone system before you even get to speak with them, that’s another problem. Here are five mistakes that make customers hang up.
The cost of distraction can be as high as 2.1 hours per day! Don't let incoming calls — especially junk calls — hurt your momentum and cost you time. Build a voicemail funnel system to filter out all the junk.
Phone tag got you down? No matter how understanding you can be as a small business owner, when a potential sale keeps slipping through your redialing fingert...
When was the last time you called your own business and listened to your voicemail greeting? If you’re like most, it’s probably not that often. Voicemail gre...
Phone ringing off the hook? What a great problem for a small business have! Though you’d probably agree that too many phone calls is preferable to the sound ...
I was recently talking to one of my friends who is in the midst of starting her own home-based cookie business. While she wants to have a separate phone numb...
What type of voicemail makes a potential customer want to do business with you, and what makes them hang up before you even finish your recorded greeting?
The Philadelphia Inquirer ran an article last week about an informal survey they did regarding voicemail. The findings? More than half of respondents young...
By now you’ve all probably heard the extremely long and embarrassing voicemail from a very intoxicated girl named Dominic to her new pal Ryan, where she te...
This past week MTV teamed up with Justin Bieber for a campaign against digital abuse. The prize? A trip to MTV studios and a personalized voicemail greeting ...