Why is call forwarding a big deal for small businesses? Think about the last time you made a call that went nowhere. You waited through six or eight rings and gave up. Then, the questions set in: Did you call the right number? Why didn’t they pick up or send you to voicemail?
A toll-free number confers credibility on your enterprise. It tells people you can afford to pay for their calls. And it triggers their instinct to return the favor, which helps strengthen business relationships.