Business phone numbers are the handshakes of the business world — allowing entrepreneurs to connect with customers on a personal level. But navigating the dos and don’ts of a business phone number can be tricky. How can entrepreneurs leverage their phone numbers for success? Well, start by separating business from pleasure with a dedicated business line. Mixing personal and work calls is a major DON’T. Imagine both friends and customers ringing the same number; it’s going to be messy. Keeping both worlds separate allows customers to reach you effortlessly, while securing your work-life balance.
Here are a couple more DOs to help you get started.
Let customers find you wherever you are
Your business number is your superpower to reach as many customers as possible. The easier your customers can find your business number, the more accessible your business will be. Customers want to connect on more than just one channel, so be sure to showcase your number through your website, social media, or even business cards. This allows you to establish a direct communication line at every touchpoint.
To dial things up a notch, consider using a local number. This adds a personal touch and connects you to your community, even if your business operates beyond one location.
Leverage an effective phone management system
Picture this: your business is booming, people love your product, and your phone lines buzz with customer inquiries. How are you going to manage it all? That’s where a phone management system comes in. An effective business phone solution like Grasshopper can help send personalized SMS texts to callers when you’re away, or direct callers to the right department with call forwarding. This allows you to provide a seamless customer experience and ensure no call goes unanswered.
Entrepreneurs can also leverage a virtual receptionist solution. Enter Ruby, your virtual receptionist that answers calls for you. Ruby employs real, live, kind and empathetic humans all based in the USA to answer your inbound calls, so you don't have to. Say goodbye to admin overload and hello to smooth call handling, appointment scheduling, and payment processing. With this, entrepreneurs can focus on what really matters — boosting business efficiency and driving growth.
Dial your way to success with practical business phone strategies
Build lasting connections with a top-notch virtual phone system. Grasshopper and Ruby are here to set your business up for success!
Learn more about the 10 dos and don’ts for business phone numbers here.