Do Phone.com and Grasshopper offer 24/7 Support?

Both Phone.com and Grasshopper offer 24/7 customer support over the phone, as well as online support centers.

How does Phone.com work? Is it different from Grasshopper?

Like Grasshopper, Phone.com is a virtual PBX phone service, which hosts calls in the cloud, eliminating the need for a landline. Both Phone.com and Grasshopper offer a VoIP service, allowing you to host calls over the internet as well. Both Grasshopper and Phone.com have a mobile app, allowing you to handle business calls and texts from your mobile phone.

What is the difference between Grasshopper and Phone.com’s entry-level plans?

Grasshopper’s Solo plan comes with all of the robust features included in the virtual phone system such as unlimited minutes, users, and texting. The Solo plan comes with 1virtual number and 3 extensions. Phone.com’s Base plan comes with 300 monthly minutes, 1 phone number, unlimited extensions, and 5,000 text messages. Phone.com’s Base lacks features like call analytics, call recording, and on-hold music, that are included in all of Grasshopper’s pricing plans.

Do Grasshopper and Phone.com offer a free trial?

Grasshopper offers a 7-day free trial, while Phone.com has no free trial available. Phone.com's 1-month money back guarantee is only available for the Base plan as well.

Grasshopper vs. Phone.com

A few reasons why Grasshopper is the obvious choice among Phone.com competitors:

Start a free trial

No credit card required! No cancellation necessary.

Unlimited users & minutes at no extra cost

Free trial with no credit card required

Robust features built for small businesses

Large selection of toll-free, vanity, or local numbers

Unlimited users & minutes at no extra cost

See why Grasshopper is the best Phone.com alternative.

All the communication tools your business needs to sound big and grow bigger.

Affordable pricing for any small business

Phone.com offers plans that have both pay per minute and unlimited minutes. Their pay per minute plans not only come with a very limited number of minutes, but they also come with a limit on SMS texting. Their unlimited minutes plans end up being very costly because they charge per user and also put a limit to text messages. If you have two users on your account, the lowest Phone.com plan will cost you around $60 a month. All of Grasshopper's plans are unlimited minutes, users and text messaging.

Simple, full feature plans with no hidden costs

Phone.com charges customers additional fees for features such as voicemail transcription, call reporting, and on-hold music. These features come at no extra cost with Grasshopper and are included in all of Grasshopper’s plans. If you need to evaluate Phone.com’s features and capabilities, there is no option for a free trial. Phone.com requires you to sign up and buy. Grasshopper’s 7-day free trial requires no credit card and gives you access to all its features.

Multiple types of numbers for your business

With Grasshopper, you can choose a vanity number to represent your business and build your brand at no extra cost. Phone.com charges you a monthly fee for any type of vanity number.