What is Dialpad and how does it work?

Like Grasshopper, Dialpad is a virtual phone system that hosts your calls in the cloud. Dialpad has many of same features as Grasshopper, though many of these are not available on their basic plans like they are with Grasshopper. They offer to keep your number, local, and international. The system is designed to work with Google Apps and Office 365. Dialpad offers two levels of plans — Standard and Enterprise.

Do Dialpad and Grasshopper support desk phones?

Grasshopper is best for smaller company sizes who want to run their businesses on the go and in the cloud. Dialpad only offers desk phones for its enterprise-level solutions. GoTo Connect , a Grasshopper partner is an excellent solution for larger businesses looking for desk phones.

How are user reviews for Dialpad vs Grasshopper?

Both Grasshopper and Dialpad are favorably reviewed on major review sites with similar ratings and strong ease of use. To see more about Grasshopper reviews, see our reviews page.

What integrations do Dialpad and Grasshopper offer?

Dialpad integrates with a few CRMs and productivity apps, including Zendesk and Salesforce. While Grasshopper offers an all-in-one business phone system, you can forward your Grasshopper number to your Google Voice, Skype for Business, etc. account.

What device do Dialpad and Grasshopper work on?

Both Grasshopper and Dialpad offer desktop apps for every OS as well as mobile apps for iOS and Android.

Grasshopper vs. Dialpad

A few reasons why Grasshopper is the obvious choice among Dialpad competitors:

Start a free trial

No credit card required! No cancellation necessary.

Unlimited users at no extra cost

24/7 live support based in the US

Robust features built for small businesses

Large selection of toll-free, vanity, or local phone numbers

Unlimited users at no extra cost

See why Grasshopper is the best Dialpad alternative.

All the communication tools your business needs to sound big and grow bigger.

Affordable pricing for any small business

Grasshopper is a cheaper alternative to Dialpad. As your business grows, Grasshopper grows with you as you can add unlimited users at no extra cost. With Dialpad, you are required to pay per user. If you have 2 users on your account, the lowest Dialpad plan will cost you $40 a month.

Grasshopper provides 24/7/365 sales and customer support no matter what plan you’re on

You have to upgrade to Dialpad's Pro or Enterprise plans in order to get phone support. Grasshopper also has many channels, available 24/7, that you can go through for support such as phone, email, a dedicated support site, Twitter, Facebook and chat! Also, all new Grasshopper customers receive a call from one of our Customer Care agents to help onboard them with their new account. We’re here to help you!

Simple, full feature plans with no hidden costs

Dialpad users will have to upgrade to a more expensive Pro or Enterprise plan in order to access the full suite of features such as voicemail transcription, full call-routing capabilities and enhanced support. Dialpad doesn’t offer a fax feature while Grasshopper includes inbound Virtual Fax on all plans, making it a great value for money.

Multiple types of numbers for your business

With Grasshopper, you can choose a vanity number to represent your business. Dialpad does not offer the ability to get a vanity number. Grasshopper gives you the ability to have more than one toll-free, vanity or local number. You can even have one of each! Dialpad only includes one number per user and also charges a monthly fee if you want a toll-free number.