Grasshopper vs. Mitel
A few reasons why Grasshopper is the obvious choice among Mitel competitors:
No credit card required! No cancellation necessary.
See why Grasshopper is the best Mitel alternative.
All the communication tools your business needs to sound big and grow bigger.
Affordable pricing for any small business
Grasshopper is a cheaper alternative to Mitel. As your business grows, Grasshopper grows with you as you can add unlimited users at no extra cost. With Mitel, you are required to pay per user. If you have 2 users on your account, the lowest Mitel plan will cost you $41.98 a month.
Simple, full feature plans with no hidden costs
Mitel users will have to upgrade to a more expensive Premier or Elite plan in order to access the full suite of phone system features such as voicemail transcription, archiving capabilities, and faxing.
Get up and running in minutes
Mitel requires potential customers to provide a slew of personal information before they’ll even provide a quote, which is provided via a phone call with a Mitel sales rep. With Grasshopper, you can choose a business phone number and set up your account in a matter of minutes- no extra wait time, and no hassle of sitting through a sales pitch.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Business Texting
Provide updates and quick replies via text messaging on your business number.
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Call Recording
Set up automatic recording for all inbound calls, all outbound calls, or both. Available on every extension.
Frequently Asked Questions
Mitel’s MiVoice is strictly a business VoIP solution. Grasshopper is a virtual pbx system that can leverage your existing phone service provider, use an internet connection (VoIP), or a combination of the two to host your calls. Grasshopper functions as an app (for desktop & mobile) and requires no hardware, which is ideal for small businesses. Mitel offers softphones & solutions, like a contact center that are geared towards larger businesses. Mitel also offers a suite of collaboration tools, like video conferencing. Grasshopper partners with GoToMeeting If you are looking for a robust suite of unified communication tools.
Both Mitel and Grasshopper offer 24/7 customer support.
Over 150,000 small businesses trust Grasshopper to communicate professionally.
We chose Grasshopper because we need all of our customer communications to be pushed to the same place.Jonathan Heuer, Home Maintenance
Having a phone number on our site increased conversion of site visitors to sign up and paid users.Allan Branch, Accountant
Grasshopper lets my company scale like never before. Now, my entire team is accessible to our customers since all employees can answer calls despite their location or time zone.Glenda Dorn, Retail Management
Grasshopper has helped me transition from being perceived as a small "mom and pop shop" to a professional business, which is a top priority for the success of my company.Jose Greer, Personal Chef
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24/7 Support
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Unlimited Minutes
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