Grasshopper vs. Google Voice
A few reasons why Grasshopper is the obvious choice among Google Voice competitors:
No credit card required! No cancellation necessary.
See why Grasshopper is better than apps like Google Voice.
All the communication features you need to help run your small business.
Grasshopper offers live 24/7/365 sales and support options
If you have questions about features, billing, or set up, Google Voice only offers customer support through online forums. Grasshopper has many channels, available 24/7, that you can go through for support such as phone, email, a dedicated support site, Twitter, Facebook and chat! Also, all new Grasshopper customers receive a call from one of our Customer Care agents to help onboard them with their new account. We’re here to help you!
Features that make you look more professional
Google Voice is geared towards personal use and not for small business owners because it does not have business features such as unlimited extensions, multiple phone numbers, customized greetings, auto-attendant and the ability to set business hours. As your business grows, so will your need to manage your clients and call volume. Grasshopper is the only small business phone system with features available on all plans that make professional communication a cinch.
Get a toll-free 800 number and multiple numbers for your business
If you need multiple numbers or flexibility in call routing, Grasshopper gives you the ability to have more than one toll-free, local, or vanity number. You can even have one of each! Google Voice only allows for one local phone number in all of its plans and does not have any toll-free numbers.
Automatically respond to new callers
Instant response helps reduce the risk that your customers might call someone else when you can't answer. When you miss a call from a new contact, Grasshopper can send them a pre-written, automatic text response from you. They can text you back with additional information, or even schedule a time to talk.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Business Texting
Provide updates and quick replies via text messaging on your business number.
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Call Recording
Set up automatic recording for all inbound calls, all outbound calls, or both. Available on every extension.
Frequently Asked Questions
No. Google Voice does not offer any toll-free numbers (800, 833, 844, 855, 866, 877, 888) and only has local numbers available. You can purchase a toll-free number with Grasshopper.
When you sign up for Grasshopper, you own the rights to your toll free or local number. If you decide to change service providers, you can take the phone number with you. With Google Voice, the number is not yours. If you wish to change numbers, there is a fee.
Google Voice is for any individual consumer, while Grasshopper is a true small business phone system, designed to grow with your business.
Like Grasshopper, Google Voice is a virtual PBX solution that uses your existing cell phone service to host calls on a different phone number. Also like Grasshopper, Google Voice offers VoIP calling to make calls using an internet connection.
International calls are not included at this time. International and off-shore calls are billed at per minute rates based on location, and rates can be viewed here. To enable international calling on your account, please contact our support team. Calls within the US and Canada are free.
Over 150,000 small businesses trust Grasshopper to communicate professionally.
We chose Grasshopper because we need all of our customer communications to be pushed to the same place.Jonathan Heuer, Home Maintenance
Having a phone number on our site increased conversion of site visitors to sign up and paid users.Allan Branch, Accountant
Grasshopper lets my company scale like never before. Now, my entire team is accessible to our customers since all employees can answer calls despite their location or time zone.Glenda Dorn, Retail Management
Grasshopper has helped me transition from being perceived as a small "mom and pop shop" to a professional business, which is a top priority for the success of my company.Jose Greer, Personal Chef
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