How to track your call metrics:
Grasshopper makes it simple to get data on your business call history.
Get Grasshopper
Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!
Take control with a call management system.
Get calls when and where you want them with incoming call management from Grasshopper.
What is a call management system?
A business call management system allows you to customize how and when you receive calls. There are many options!
For example, you can set business hours and an away greeting to greet callers outside of 9-5. Or you could close your Sales extension but leave Support open to help.
For an additional fee, you can even have Grasshopper ring all your forwarding numbers at once. This prevents customers from being kept waiting if a team member is busy.
What are the benefits of a business call management system?
- Business hours: Set up a call schedule so you get calls only when you want them.
- Different schedules: Customize by individual extensions so people can still take calls after hours if they want.
- Call blocking: Prevent spam and unwanted callers by blocking numbers from your call history.
- Call blasting: Ring all your forwarding numbers simultaneously so calls get answered quicker (paid add-on).
Grasshopper is the simple way to manage business calls.
Stay connected and in control of your business communication.
Incoming call management ensures business takes place on your terms. But Grasshopper can help you with even more, including:
- A full virtual phone system with VoIP, call forwarding, custom greetings, and more.
- Toll-free, vanity and local numbers that help you build your brand
- SMS texts that you can send and receive on your business number
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Take control of your incoming calls.
Manage incoming business calls like a professional with Grasshopper.