The challenge: Michele needed a reliable, affordable way to keep her team connected, present a professional image, and manage growing client calls from anywhere.
The solution: Grasshopper made it easy for Michele’s team to use customizable extensions, monitor calls, and stay connected with app-based mobility. Working over Wi-Fi or on the go, they maintained a polished, professional presence without losing their personal touch.
The result: “Grasshopper helps us look just as polished as bigger brands and keeps our costs low. We can work from anywhere and never miss a client call.”
– Michele, Destination by Design
Top features used: Extensions, Desktop + Mobile Apps, Call Recording
The challenge: Marcus needed a flexible, affordable way to connect his remote and contractor team across Canada and maintain legacy phone numbers.
The solution: Grasshopper provided an intuitive phone system with easy extensions, custom greetings, and apps for computer and mobile. New team members across US and Canada could easily onboard by downloading the Grasshopper app to their existing mobile device, while Marcus managed new user access behind the scenes as the business grew.
The result: “Grasshopper gives us greater flexibility. I can add extensions for contractors easily and everyone stays connected, wherever they work.”
– Marcus Johns, Northwest Skills Institute
Top features used: Extensions, Desktop + Mobile Apps, Custom Greetings
The challenge: Carl needed a professional, affordable way to separate business and personal calls while building credibility for his new company.
The solution: Grasshopper helped The Oasis Firm establish a polished, professional presence while keeping business communications streamlined and efficient. With a single number for calls, texts, and faxes, plus tools to manage inquiries and save time, Carl was able to grow his business without sacrificing productivity or responsiveness.
The result: “Grasshopper helps paint a professional picture, especially to the general public, before they even reach out to my business.” – Carl Cyrius, The Oasis Firm
Top features used: Vanity Number, Business Texting, Virtual Fax, Customized Greetings
The challenge: Alex needed a cost-effective way to deliver great customer service without hiring a full-time employee.
The solution: Grasshopper gave Alex a flexible communication system that scaled with his business—from call routing to seamless virtual receptionist support during slower seasons. By pairing Grasshopper with Ruby, he maintained professional, reliable customer service without the cost of a full-time hire—freeing up time, preserving work-life balance, and building trust with every call.
The result: “With Ruby, it’s like having a full-time person in our office for a fraction of the cost.” – Alex Malochka, GlassPro NYC
Top features used: Ruby receptionist, Call Blasting, Vanity Number, Extensions, Call Forwarding
The challenge: Jamie Eilerman was juggling every aspect of his growing cleaning business — but constant phone calls were eating up his time and derailing his day.
The solution: Grasshopper helps Jamie stay focused on what matters most by reducing interruptions and ensuring every customer call is handled professionally. With smart call routing and virtual receptionist support, Jamie and his team stay on task, save time, and never miss a new opportunity—even when they’re out on the job.
The result: "The best part about using Ruby with my Grasshopper account is that I don’t feel bad when I miss calls.”
– Jamie Eilerman, Clean Home Club
Top features used: Desktop + Mobile Apps, Extensions, Call Routing, Ruby Receptionist, Business texting
See how Grasshopper helps small businesses get organized, look professional, and stay sharp.
4.8/5
Apple Store Rating
4.9/5
Google Store Rating