Marcus Johns leads a workforce placement organization dedicated to connecting individuals with meaningful employment opportunities. As his business expanded, Marcus faced unique communication challenges specific to a remote-based company. The organization needed a communication system that could connect team members no matter where they were.
Grasshopper provided the perfect solution . “I find that it gives us even greater flexibility,” says Marcus, enabling extensions for each team member without requiring new hardware and adding his team at no additional cost. Marcus explains, “I’m not providing a computer or a cell phone; I’m simply giving you an extension. It’s seamless. You can download the app on your computer or phone, and it still feels like you’re part of our organization.”
Continuity was also important for Marcus’s team, especially when it came to keeping their existing phone numbers. By bringing everyone under Grasshopper’s unified system, they were able to maintain their old numbers, ensuring clients could reach familiar contacts without any disruption.
Grasshopper delivers exactly what his growing business needs—flexibility, simplicity, and professionalism—in an affordable package.
For organizations scaling or managing remote teams, Marcus wholeheartedly recommends Grasshopper. “It’s been a great experience...Grasshopper has truly enabled us to stay connected and project professionalism no matter where we work. It just works.”
Grasshopper makes it easy to focus on what you care about most while keeping your communication needs covered.
Grasshopper’s features brought a professional polish to Marcus’s organization. With custom greetings, voicemail-to-email capabilities, and seamless app download, Grasshopper empowered the team to stay connected and responsive to clients, no matter where they worked. One standout feature for Marcus was Grasshopper’s ability to keep legacy numbers active. “Grasshopper allows us to leave like a legacy brand back there with an old phone number and it still rings through,” he shares.
Grasshopper offers Marcus a cost-effective solution, eliminating the need for additional phones or devices. The platform’s affordable model lets him equip every remote worker with professional communication tools without stretching his budget.
Additionally, the outstanding technical support has been a key part of the experience. Marcus adds, “Whenever I’ve had even the most trivial question, someone from tech support responds within a reasonable time. They actually listen to me instead of giving a generic template response, and they always come back with a real solution.”
