Why does a small business owner need a dedicated business phone number?

A dedicated business phone number helps your company look professional from the first interaction. It keeps work and personal calls separate and helps your team manage customer conversations more easily. With Grasshopper, you can choose a local, toll-free, or vanity number and customize greetings , voicemail, and business hours.

What should small businesses look for in a VoIP phone system?

When choosing the best small business VoIP phone system, look for features that help your team stay organized and responsive. Shared business numbers, extensions, business texting , and unlimited users allow small teams to manage customer communication without increasing costs.

How can a small business benefit from a virtual receptionist?

A virtual receptionist answers calls automatically and directs customers to the right person on your team. It uses a phone menu to greet callers and route them to the right extension.

What is the best VoIP phone system for small businesses?

The best VoIP phone system for small businesses is one that keeps customer communication organized while remaining simple for small teams to manage. Grasshopper gives teams a shared business number, unlimited users, and an easy way to manage calls, texts, and voicemails in one app.

Can a small business use VoIP without special hardware?

Yes. Grasshopper works through mobile and desktop apps, so small businesses can answer calls and send texts using the devices they already have.

What is the best small office VoIP phone system?

The best small office VoIP phone system supports multiple team members, keeps conversations organized, and grows with your business. Grasshopper helps small offices manage calls, texts, and voicemails through a shared business number and simple mobile or desktop apps.

Built for teams on the go. Ready for every call.

The Grasshopper phone system gives small business owners one shared inbox to keeps your team responsive, organized, and professional.

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Stay on top of every customer conversation

Running a small business means every interaction matters, and every missed call or message means missed revenue.

Grasshopper is designed for small business owners to stay responsive and professional. The shared inbox makes it easy to share the communication load with your team, collaborate in one app, and ensure every call, message, and voicemail is responded to so no customer is overlooked.

As your team grows, you can add users without extra fees, helping you stay responsive without breaking the bank.

Small business employees using a tablet while reviewing items together in a shop.

A business phone system your team can share

Grasshopper makes it easy for your team to stay connected to customers without juggling multiple phone numbers or devices.

Scale without the cost.

Grasshopper is the only solution on the market that doesn’t charge per user. Add your entire team without paying more.

Every call handled right.

Advanced features like call routing, recording, and phone menus keep your growing team professional and efficient.

Never miss a lead.

Simultaneous call handling and call transfers ensure fast, seamless customer connection.

Always look polished.

Custom greetings guide callers as they reach out and ensure a professional first impression.

Always connected, wherever you work.

Manage calls, texts, and voicemails from anywhere with Grasshopper’s mobile and desktop apps.

Simple setup for everyone.

Bring your numbers, add your team, and manage everything under one predictable plan.

Record. Review. Refine.

Easily record calls to review conversations, fine-tune customer service, and train your team.

Support when you need it.

Our 24/7 live support team is ready to assist.

Perks for you and your network.

Get $40 when someone signs up for Grasshopper using your link — and they’ll get $15 as well. Win-win.

Scale without the cost.

Grasshopper is the only solution on the market that doesn’t charge per user. Add your entire team without paying more.

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Keep every customer conversation moving

Stay responsive with a small business phone system that answers, routes, and follows up—so no opportunity slips through.

Start every call the right way

Automatically greet callers with a virtual receptionist and guide them through a simple menu, so they know exactly where to go.

Connect customers to the right person fast

Use extensions to route calls to the right team member or department.

Keep conversations going across devices

Move calls between your phone, desktop, or teammates without interruption.

Handle busy moments without slowing down

Manage multiple incoming calls smoothly so customers aren't left waiting.

Follow up instantly when you can't answer

Send automatic text replies so customers hear back right away.

Setup interface with customizable call settings, greetings, extensions, and instant responses for a business phone system.

All your team’s calls, texts, and voicemails in one place

Keep your team aligned with a clear, organized view of every customer interaction.

View every conversation in one unified inbox

See every customer interaction in one place for full team visibility.

Add users at no extra cost

Bring in new team members and extensions as you grow, without changing your phone system or your bill.

Find what you need, fast

Use search and filters to quickly locate conversations, contacts, or past interactions.

Check messages at a glance

Read voicemail and call recording transcriptions so you can quickly scan and follow up.

Grasshopper Phone system displaying calls, texts, voicemails, and call forwarding on a smartphone, enabling small business owners to work from anywhere.

Get started with Grasshopper in minutes.

Get a business number

Get a toll-free, vanity, or local number – or port your existing.

Select a plan

Try Grasshopper free for 7 days, or select a monthly or annual plan.

Download the app

Call and text using iOS, Android, or desktop.

You’re all set 

Log-in and start communicating with customers immediately.

Get a business number

Get a toll-free, vanity, or local number – or port your existing.

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Over 400,000 happy customers served.

Here's what a few of them have to say about Grasshopper.

"We chose Grasshopper because we need all of our customer communications to be pushed to the same place."

Jonathan Heuer

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Frequently Asked Questions

Give your small business a VoIP phone system built to keep up

Grasshopper helps small business teams stay organized, responsive, and professional.

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