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When a customer hangs up on you mid-conversation, it’s easy to tell what you did wrong. In fact, they probably told you exactly what their issue was. But when customers hang up on your phone system before you even get to speak with them, that’s another problem. Here are five mistakes that make customers hang up.
When Grasshopper first launched in 2003 as GotVMail, there were few other companies providing virtual phone services. Eight years later, that’s no longer t...
We are happy to announce that next week we’re launching our national TV campaign on MSNBC. Check out the latest commercial featuring our favorite mascot, Gary.
As the half the United States becomes inundated with snow today, offices across the country become empty and productivity is lost. With today’s technology, m...