Modern entrepreneurship is all about communication. Whether it's responding to inquiries, nurturing leads, or managing follow-ups, having a clear and streamlined way to manage customer conversations can significantly impact your productivity. For solopreneurs and entrepreneurs, time is money, and efficiency is key. That’s where Grasshopper's enhanced Conversations feature—including the newly launched Conversation Filters—comes in.
Conversations and our filters give you full control over how you view and manage your customer conversations. Whether it’s saving time, improving focus, or boosting responsiveness, these filters are here to support your goals.
What Are Conversations?
Grasshopper Conversations within the mobile app neatly organizes calls, texts, voicemails, and more into a single, cohesive view by contact. So you can see the complete history of your communication with each customer in one place.
Why Does This Matter for Busy Professionals?
- It gives you a comprehensive understanding of each contact's history, helping you identify common questions and patterns.
- You’ll never need to flip between scattered messages or dig through call logs—everything is centralized and easy to access.
With Conversations, you can stay on top of your customer interactions and ensure you're giving every customer and prospect the attention they deserve.
But we know that seeing everything everywhere all at once (we see you Daniel Kwan and Daniel Scheinert) can sometimes feel overwhelming. That’s why we’re excited to introduce Conversation Filters—your customizable solution to take control of your view.
Say Hello to Conversation Filters!
Want to see just texts? No problem. Need a better way to focus on your missed calls? We’ve got you covered. Conversation Filters allow you to customize your Conversations to show only the interaction types you care about most. Here’s how it works...
Keep Conversations Organized
Entrepreneurs thrive on efficiency, and clutter-free workflows are essential. Filters allow you to personalize your view to match your working style.
- Filter by calls, texts, voicemails, or see everything at once—it’s your choice.
- Use smart filters to adjust your view and save personalized settings for next time.
- Saved views are customized per user, and per Grasshopper phone number. Prefer to see only texts while your teammate reviews all interaction types? Grasshopper makes it possible! You can tailor your experience without disrupting theirs.
By helping you focus on what’s most relevant, filters ensure that your conversations remain clean, cohesive, and perfectly aligned with your needs.
Quickly Find What You’re Looking For
When you’re wearing all the hats in your business, you don’t have time to scroll endlessly for the information you need. Conversation filters make it easier than ever to pinpoint the details that matter most.
- Use filters to seamlessly focus on specific types of interactions, like missed calls or follow-up texts.
- Need to double-check communication history? Take advantage of the search to pull up past interactions in just seconds.
With Grasshopper, finding what you’re looking for is effortless, giving you more time to focus on building relationships with your customers.
Never Miss a Beat
Staying informed and connected is critical when running a business, and Grasshopper’s Conversation Filters are designed to ensure you never miss an update.
- Multi-select filters refine your view, allowing you to stay on top of all your conversations in a way that works best for you.
- Highlighted notifications ensure you see any missed calls or new updates, even if you’re only viewing texts, keeping you fully informed at a glance.
- The Conversations filters applied at the list-level (view of most recent customer interactions) carries over within the details-level (tapping into a customer conversation). Within the details view, you remain in complete control—you can adjust your filters on the fly to reveal additional interaction types, such as calls or voicemails, or you can even un-filter to see the full context.
With Conversation Filters, you can confidently manage your communications, knowing you’re always in the loop and nothing will fall through the cracks.
A Cohesive Communication Hub Made Just for You
Grasshopper’s Conversations and Conversation Filters are perfect for solopreneurs and entrepreneurs juggling multiple customer interactions daily. By offering a customizable, streamlined view of your communications, Grasshopper empowers you to focus on what matters most—building relationships so your business can thrive.
Imagine this:
- Your call history, texts, voicemails and faxes—all neatly organized in one place.
- An interaction view tailored to your unique working style.
- Effortless searching and filtering to instantly find what you need.
- Notifications that ensure you’re always informed, no matter what.
For small business owners chasing big goals, Grasshopper isn’t just a virtual phone system—it’s your partner in creating a professional, efficient customer communication experience.
Start Customizing Conversations Today
Want to see Conversation Filters in action? Make sure you’ve updated to the latest version of the Grasshopper app to unlock this powerful new feature.
Not a Grasshopper user yet? Now’s the time to get started. Sign up today and experience the benefits of seamless communication that’s built for busy professionals like you.
Don’t leave your customer communication to chance. Take control of your Conversations and grow your business with Grasshopper.