How to get virtual phone extensions for your business:
Grasshopper offers phone numbers with extensions that are simple to set up.
Get Grasshopper
Choose a toll-free or local number and select a plan that fits your needs.
Virtual phone number extensions for your small business.
Appear bigger and more established with virtual phone extensions from Grasshopper.
What are phone extensions?
Grasshopper’s virtual extensions make it easy for callers to reach the right person or get important information fast. There are 3 key types of extensions included in all Grasshopper plans:
- Information extensions share business info such as “Press 1 for business hours”
- Department extensions route callers to a the right department, so multiple team members have the chance to answer, such as “Press 2 for sales,”
- Person extensions route callers to the right individual, such as 'Press 3 for Gary'
Route calls directly to your team, mobile devices, or automated messages. Extensions keep your business organized, help you respond quickly, and create a professional experience for every caller - no matter where you or your team are working.
What are the benefits of phone number extensions?
- Sound more professional by automatically answering calls with useful info about your company.
- Make your business look bigger with extensions for separate departments (even if they all forward back to you!).
- Distribute calls evenly to team members or to the next available with customizable call routing extensions.
- Enable your employees to customize their extensions with their own voicemail and call forwarding rules.
The simple choice for small business phone extensions.
Get a Grasshopper virtual phone system with extensions, no extra hardware needed.
With Grasshopper, you can outfit any phone with extensions – plus a whole lot more. Take advantage of tools like:
- A full virtual phone system with VoIP, custom greetings, and lots more.
- The ability to send and receive text messages on your business number.
- Mobile and desktop apps to ensure you’re always connected, even when you’re on the go.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Get virtual phone extensions from Grasshopper.
Easily present a bigger and more professional appearance to customers.