How to set up a cloud phone system:
Grasshopper makes it simple to get connected without the extra hardware.
What is a cloud phone system?
A cloud phone system is hosted in the cloud, which means that data is stored in a secure server that you can reach over the internet. A cloud phone system replaces traditional landlines and is usually hosted by a third-party service provider like Grasshopper.
A cloud-based phone system doesn't require on-premises hardware or consistent maintenance. Instead of an answering machine tape, phone bills, and tons of wires, a cloud phone system is stored digitally, and calls are received over the internet. Cloud phone systems only require a broadband internet connection to operate and can be accessed through any internet-enabled device, including computers and smartphones. They are less expensive and easy to use, helping to improve the way businesses operate.
What are the benefits of a cloud phone system?
- Save on hardware costs by making and receiving business calls and texts on your existing devices.
- Faster set up. Download the app and start making calls – no need to fumble with wires or hire a professional.
- Remote capabilities. Communicate with customers and employees in real-time from your mobile phone.
- Take advantage of features that traditional phone systems don’t have, like voicemail transcription, and business texting.
- Easily customize system settings for your business needs.
Get started with a 7-day free trial.
No credit card required. Simply confirm your number, create an account, and log in to start your free trial.
Get started with your cloud phone system.
The easiest way to separate work from personal communications.
Why choose Grasshopper?
In addition to a cloud phone system that grows with your business, you get the advanced features to go with it:
- A full virtual phone system with VoIP, voicemail transcription, call forwarding, and lots more.
- The ability to send and receive text messages on your business number.
- Mobile and desktop apps to ensure you never miss a call, even when you’re away.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Put your phone system in the cloud.
Replace your traditional land line securely with affordable cloud solutions.