Prioritize follow-ups faster with AI sentiment

Quickly identify which customer conversations need your attention from voicemail and call sentiment analysis.
Phone interface showing AI-generated call summaries and conversation recaps within a business messaging app, highlighting quick access to customer call insights and follow-up context

Small businesses trust Grasshopper to help them stay connected

  • Apple Store Rating

    4.8/5

    on the App Store

  • Google Store Rating

    4.5/5

    on Google Play

What is a call summary?

AI generated call summaries give you a quick recap of a completed call, so you can quickly scan for key conversation topics, action items, and follow up with more confidence.

Call summaries live directly within each customer conversation history, and gives your team instant clarity on every conversation – all at a quick glance. Every interaction is in a single, unified view, making it easier than ever to stay aligned, reduce miscommunication, and ensure everyone has the context they need before responding.

Screen displaying a call recording transcript and AI-generated summary inside a conversation history, demonstrating how users can quickly review key discussion points and follow-up items.

Better follow-ups start with better call context

Between serving customers, managing schedules, and handling operations, small business owners have enough to balance. AI call summaries help to stay on top of customer conversations without adding more to your plate.

  • Quickly review what happened on a call
  • Prepare for a callback with better context
  • Reduce time spent listening back to recordings
  • Stay aligned across customer conversations
  • Keep communication more polished and professional
Business messaging interface with AI call summaries and customer conversation history, showing how teams can review past interactions and prepare for callbacks with better context

Save time and stay organized with call summaries

After a business call ends, AI Call Summaries automatically processes the conversation so you don't have to spend extra time piecing key discussion points together. Instead, you get an easy way to access and review important details later, including:

  • Caller name and number
  • Topics discussed, questions asked, and detailed answers
  • Items that may need follow-up
Screen showing AI call summaries, voicemail details, and conversation transcripts, illustrating how users can quickly review important call information and follow-up tasks

Get started with Grasshopper in minutes.

step-1

Select a business number

Get a toll-free, vanity, or local number – or port your existing.

A virtual phone system in your pocket.

Grasshopper gives you the features you need to stay connected on the go.

Account Management
Business phone number
Select from our inventory of vanity, local, or toll-free numbers — or port your own number for free.
Call Routing Double
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Presenter Switch
Add users easily
Add multiple users with their own extensions and quick set up guide.
Messaging
Send business texts
Provide updates and quick replies via text messaging through your business number.
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Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
OmniChannel
24/7 support
Access live support agents at any time to help answer any of your business questions.

Frequently Asked Questions

Stay responsive with smart call summaries

Get started with Grasshopper today.