Forward your business calls anywhere.
Answer calls wherever, whenever, with call forwarding from Grasshopper.
What is call forwarding?
Call forwarding is a phone system feature that works by redirecting any incoming call to another phone number or service. For example, you can use call forwarding to send a call directly to voicemail, to your home phone, or to a colleague’s smartphone. This feature is also often referred to as “call transfer.”
Why should I get a call forwarding solution?
- Forward any incoming calls to multiple phones at once to ensure every call is always answered.
- Use the settings to create a custom schedule that forwards incoming calls to different numbers depending on the time of the day.
- Appear local to your customers by getting a number with a local area code and having it forwarded to your line.
- Save time by forwarding customer calls and questions directly to informational extensions.
- Redirect calls to pre-recorded greetings – you can pitch to potential customers while they wait!
- No need to worry if it’s right for your business — call forwarding is included at no additional cost when you sign up for a Grasshopper phone number.
Get started with a 7-day free trial.
No credit card required. Simply confirm your number, create an account, and log in to start your free trial.
Ensure calls are answered with call forwarding.
Start receiving calls for your business whenever and wherever you want.
By getting your phone number through Grasshopper, you also get access to a ton of great features:
- A full virtual phone system with call forwarding, VoIP, voicemail transcription, and many more calling features.
- SMS texts that you can send and receive on your business number.
- Mobile and desktop apps to ensure you never miss a call, even when you're not in the office.
How to set up call forwarding:
Grasshopper makes it easy to use the call forwarding feature on your business line.
- Once you’ve chosen a number and signed up, go to Settings > Call Forwarding Settings > Extensions.
- Click edit next to the number of an extension, or create a new one.
- Select how you want Grasshopper to handle incoming and unanswered calls for each number you enter. You can forward to a cell phone or landline.
- Determine what time of day you want each number to receive calls.
- Configure your own schedule based on the time of day and which phone you’ll be using.
- Choose which order you want Grasshopper to call each number, either in order if there is no answer or simultaneously.
- To deactivate a number, click delete.
A virtual phone system in your pocket.
Grasshopper gives you the features you need to stay connected on the go.
Business phone number
Select from our inventory of vanity, local, or toll-free numbers - or port your own number for free.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Add users easily
Add multiple users with their own extensions and quick set up guide.
Send business texts
Provide updates and quick replies via text messaging through your business number.
Desktop and mobile apps
Stay connected with Grasshopper on your desktop, iPhone, or Android device.
24/7 support
Access live help agents at any time, by phone or chat.
Grasshopper gives you the features you need to stay connected on the go.
Call forwarding
Send business calls to your personal phone or to another team member.
Call recording
Set up automatic recording for all inbound and outbound calls - on every extension.
Custom greetings
Record personalized messages to welcome your customers.
Accept simultaneous calls
Take multiple calls at once so customers are never left waiting.
VolP/Wi-Fi calling
Use your internet connection to make and receive calls when cell reception is unreliable.
Customized extensions
Give employees or departments extensions with their own call forwarding options.
Grasshopper gives you the features you need to stay connected on the go.
Instant text response
Automatically send a text to new callers whenever you can't pick up.
Easy access voicemail
Receive voicemail as digital audio recordings sent to your email.
Voicemail transcription
Receive read-outs of voicemail over email for quick scannability.
Conversation filters
Customize your view-filter by calls, texts, voicemails, or see everything in one place.
Receive virtual faxes
Connect your email to your phone number to receive incoming faxes as PDF files.
Grasshopper gives you the features you need to stay connected on the go.
Setup assistant
Customize your extensions, greetings, call flow, permissions, and more in a simple guided set up.
Business hours
Automatically direct your callers based on a pre-set schedule for open and closed hours.
Incoming call control
Screen callers, block calls, and set up custom schedules for your business operations.
Contacts management
Clearly identify personal from business contacts with dedicated lists.
Reporting
Receive easy-to-read success reports that dive into every aspect of your calls.
Exclusive discounts
Save on essential small business services like LegalZoom, WordPress, and Ruby.
Grasshopper gives you the features you need to stay connected on the go.
Additional extensions
Position yourself with a larger footprint by adding department and/or employee extensions. ($3/month each)
Additional phone numbers
Add more Grasshopper numbers anytime, without having to change your plan. ($9/month each)
Call blasting
Ring each line simultaneously to reduce wait times and increase customer satisfaction. ($9/month)
Professional voice actors
Make the right first impression with polished greetings by professional voice actors in English, Spanish, or French. ($75/order)
International calling
Select an international calling plan that works best for your business.
Virtual receptionist
Never miss a call by adding live, US - based receptionists. (30% off your first month)
Frequently Asked Questions
Forward your business calls anywhere.
Answer calls wherever, whenever, with Grasshopper’s call forwarding service.