Running a small business means you’re always on the move. Whether you’re meeting a client, managing inventory, or grabbing a quick coffee between appointments, your business needs to keep up. Modern entrepreneurs require communication tools that fit a dynamic, mobile lifestyle. Grasshopper’s Fall Releases are packed with new features and updates designed to give you more flexibility and empower you to work confidently, wherever business happens.

Simplicity at the Core

We believe your focus should be on growing your business, not figuring out complex software. The new admin portal has made account configurations easier than ever – whether you’ve logged in for the first time and are setting up your account, editing your business hours to match the holiday scheduling, or accounting for an employee’s vacation time, navigate and configure with ease within the modernized admin portal.

Plus, with our intuitive mobile and desktop apps, you can manage your business number from any device. The consistent design means you will feel right at home whether you are at your desk or on the go.

Reliable When It Matters Most

Your customers expect to reach you, and you need a system you can count on. Our new missed and hangup call reasons allow you to pinpoint what happened quickly. Whether it be a call routing to a team member who is on vacation, or a caller hung-up because the line was busy, you’ll get these insights instantly. Reliability is the bedrock of trust; you can run your business with the peace of mind that Grasshopper is always working for you.

We are proud to have 24/7 support, so whether you have a question at 3 AM or need help on a holiday, our team is always here for you. Our commitment to continuous support ensures that your business never misses a beat or an opportunity.

Responsive to Every Opportunity

In business, speed matters. Responding quickly to leads and customer inquiries can be the difference between closing a deal and losing a customer. The unified conversations view can now be found on the desktop app, so every customer interaction from calls, texts, voicemails, and more can be found in a single thread – best of all, the unified view now matches the mobile experience. Our new features are designed to help you and your team be more responsive, ensuring every customer interaction is an opportunity.

With shared numbers, your team can make and receive calls from your single business phone number. Distribute incoming calls and texts across your team so someone is always available to answer – you decide the access, so you remain in control.

Professionalism in Every Interaction

How you communicate says a lot about your business. From the way you answer the phone to the timeliness of your follow-up, every detail contributes to your professional image. Grasshopper provides the tools you need to build a polished brand, now including AI transcripts for your call recordings. Easily capture every customer call detail within the recording and AI transcripts for better follow-ups and service.

Stay Mobile, Stay Connected

Grasshopper was built to help entrepreneurs run their business from anywhere. You do not need a second phone, clunky hardware, or a physical office to have a professional phone system. Our commitment to mobility is stronger than ever.

Want to see for yourself? Try Grasshopper free for 7-days!