Introducing the New Admin Portal: Manage Your Business with Ease

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October 1, 2025

Grasshopper Team

Grasshopper

Simplicity at Its Best

Our new Admin Portal simplifies your communication administration, offering a user-friendly experience that works seamlessly from desktop to mobile. Quickly locate the settings you need with intuitive navigation, making everything from user management to customer communications effortless, whether you’re working at the desk or on-the-go.

What Makes the New Admin Portal Stand Out ?

  • Easy User Management: Add, edit, or remove users with just a few clicks. The simplified process ensures your team has the tools they need
  • Intuitive Navigation: Designed for clarity and ease of use, navigate with ease to find exactly what you’re looking for.
  • Consistent Experience Everywhere: Enjoy seamless functionality and familiar workflows whether you’re accessing the portal on a computer or phone. Work smarter wherever you are.
  • Simplified Account Settings: Spend less time on administrative tasks with easily configurable account preferences and settings.
  • Exclusive Reward Center: Support your business growth with access to special discounts and rewards, all conveniently housed within the portal.

When and How it Will Affect Your Account

New customers have already been enjoying the new portal experience since June 2025, and we’re delighted to share that thousands of customers are using it right now. If you’re a long-time customer and haven’t seen the new portal yet, don’t worry—we’re beginning the rollout to our full customer base, so your upgrade is on the way!

The roll-out will happen gradually, beginning in fall 2025 (October) and continuing into 2026. You’ll receive a notification through your current Admin Portal about a week before the new portal is available, so you’ll always know exactly what to expect.

All your existing settings and account configurations will be transferred over to the new Admin Portal, so your account settings will be what you expect!

If you’re looking for step-by-step instructions or more details, our support content has been updated with guidance for managing your account on the new portal alongside information about the current version. Reach out to our 24/7 support for help whenever you need it.

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