What is Grasshopper Spring Release Day?

Grasshopper Spring Release Day is our event showcasing new and enhanced features built to help entrepreneurs and small business owners stay connected, professional, and efficient.

What new features are available?

This release includes call recording transcripts within the mobile app, so you can see the summary within your customer conversation thread. As well as AI sentiment, call summaries (coming soon!), both human and AI virtual receptionist (powered by Smith.AI) and passkey.

What other features has Grasshopper released lately?

You can review features that were released in the past here: https://grasshopper.com/release-day/fall-2025

Do I need new software or hardware?

No! Just update your Grasshopper app (desktop or mobile) or visit the web portal to access new features.

Is support available if I need help?

Yes! Our customer care team is available 24/7 phone, chat, and email.

Modern communication, built for small business

Smarter call management, AI powered prioritization, and seamless access built for modern entrepreneurs.

Try Grasshopper Free

Built to move at the speed of your business

Review, prioritize, respond, and stay protected without slowing down.

Know exactly what was said

With Call Recording & Transcripts now in the Grasshopper mobile app, you can review recorded calls, skim transcripts, and find important details fast.
Need to confirm a quote, timeline, or customer request? Open the transcript and get the answer without replaying the full conversation.
And with Shared Inbox tied to your shared business number, your team can see the full history of customer interactions and follow up with confidence.

See what needs attention first

AI Sentiment helps you quickly understand caller tone across live calls and voicemails - including positive, neutral, concerned, or urgent.
After each call, AI Call Summaries highlight key points, decisions, and follow-ups so you don’t have to rely on memory or handwritten notes (coming soon!).

Get every call answered, and every dollar booked

Choose AI receptionists, live human receptionists, or a mix of both.
Virtual receptionists, powered by Smith.AI, can answer calls, screen callers, take messages, schedule appointments, and transfer calls when needed.
Missed calls leaves money on the table. More calls answered, means more jobs scheduled, and more dollars booked for your business.

Log in faster with more protection

Enable passwordless login using built-in device security like Face ID or fingerprint authentication.
Get faster access to your account so you can respond quickly to any customer call, text, or voicemail - plus stronger protection against phishing and credential theft.

What’s new this Spring

Experience powerful new features and fresh updates this season.

Call Recording & AI Transcripts

Records customer calls and download transcripts in the mobile app
Creates transcripts for easy follow-up and information
Gives your team shared conversation history

Call Summaries

Creates short post-call summaries for quick insights and next steps
Captures important details that your whole team can see and access

AI Voicemail Sentiment

Detects incoming caller tone left from their voicemail automatically
Flags urgency across voicemails so you know who to follow up with first

AI & Human Virtual Receptionist

Use AI for speed and efficiency, like appointment scheduling, FAQs, call routing
Use human/live receptionists for warmth and complex calls
Or, use both for custom coverage - only after hours, only overflow, or 24/7

PassKey

Enables passwordless login by using Face ID or fingerprint authentication
Removes the need for email OTP codes while continue to help protect your account