Feeling a little overwhelmed with calls? Let Ruby® help.

Focus on what matters most and leave your calls to Ruby live virtual receptionists.
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Meet Ruby!

Grasshopper is proud to bring live, US-based receptionists to our users. Based in Portland, Oregon, Ruby has a rich history managing front-line communications for more than 10,000 small businesses and their clients.

Similar to Grasshopper, their mission is to help small business owners look more professional, get more time back in their day, and impress customers.

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A stellar experience for your customers.

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Help when you need it.

Let Ruby field calls while you focus on the most pressing items or just need a minute to shift gears.

Ruby works with you.

Ruby receptionists can answer calls to your Grasshopper number when you can’t. Through the app, you have control of when to turn Ruby on or off!

All receptionists are 100% US-based, and greet your callers with a personalized message based on your instructions and needs.

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Ruby works for you.

  • Greet all callers – the same way you would.
  • Live transfer the caller to you, or to the right person on your team.
  • Take messages or offer voicemail if you’re not available – based on your instructions.
  • Provide you a few precious seconds to switch gears from your previous task before taking the call.
  • Gather information on potential new customers.
  • Handle FAQs such as directions or business hours.
  • Make some outbound calls on your behalf.
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See how Ruby works for these Grasshopper customers:

GlassPro NYC stays under budget, while maintaining great customer service.
Jonathan Heuer
Home Maintenance

By adding Ruby to your account you’ll get:

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Friendly Call Answering
Ruby will answer your business hour calls live 24/7/365.
Company Specific Greeting
Ruby will greet and treat callers as if we were part of your team, based on your personalized instructions.
Confirmation Call
Confirmation Calls
Ruby can make outbound calls to confirm or remind customers about appointments.
Appointment Scheduling
Ruby can work with your customers to schedule appointments for you.
Customer Familiarity
Known callers receive familiar treatment - just like they would from you.
FAQ Answering
From basic FAQ to detailed questions, Ruby has you covered.
Intake Forms and Questions
Ruby can save you time by gathering necessary information from new customers.
Bilingual Call Handling
Ruby’s receptionist team is US-based and trained, and handles calls in English and Spanish.
Schedule Management
Schedule Management
Create a custom schedule so Ruby is on call to answer the phone when you’re unavailable.

Exclusive pricing for Grasshopper customers

Add Ruby to your account today and get up to 30% off.
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50 receptionist minutes

$229 $160/mo. billed annually
 Our Ruby receptionist service was up and running in minutes! There was no learning curve… The quality of their interactions with our clients has exceeded my expectations.
Jennifer H, Nanny
Grasshopper User