Your voicemail greeting could make a first and lasting impression when potential customers contact you by phone. Do you have one that best represents your brand and projects a professional image?
Besides establishing a stellar first impression, you may use professional voicemail greetings to reinforce your brand identity or provide information like alternative contact methods, business hours, and expected response times to manage customer expectations and reduce frustration.
A well-crafted voicemail also helps you capture leads and inquiries outside regular business hours so you don't miss out on opportunities. Additionally, you may add a personal touch to build rapport with the callers and foster customer loyalty.
So, how do you maximize the benefits of professional voicemail greetings for business? Let's explore the different ways to create a greeting and how Grasshopper's Voice Studio can help you make your business voicemail greetings stand out.
How to Create a Custom Voicemail Greeting
Instead of the generic "You've reached xxx-xxx-xxxx. Please leave a message. [BEEP]," leverage your phone service's voicemail greeting feature to record a custom voicemail greeting. Here's how:
1. Record a General Custom Message
Most solopreneurs, like freelancers and service professionals, may use a general voicemail greeting to cover all scenarios. It provides basic information and reassures the caller you'll respond to their messages. Here's a professional voicemail greeting script example:
"Hi, this is [Your Name], your friendly neighborhood [Your Profession]. Please leave your name, number, and a short message, and I’ll get back to you as soon as possible. You can also email me at [Your Email Address] or text me at [Your Number] for quicker responses. Thank you for reaching out. We'll talk soon!”
2. Build Greetings by Extension, Department, or Individual
Businesses with multiple employees, extensions, or departments may have a main message to direct callers to the appropriate voicemail box with a custom greeting. Here are some professional voicemail greeting examples:
For the main message:
"Hello. You've reached the [Business Name] team. If you're calling to place an order, press 1. For questions about existing orders, press 2. To get in touch regarding sales or customer support, press 3. For anything else, press 4. We love hearing from you! Have a great day."
For sales department:
"Hello, you’ve reached the sales team at [Business Name]. You’ve reached us outside of our normal business hours. Please leave your name, number, and a brief message, and we'll get back to you within one business day. You can also send us an email at [Email Address]. Thank you!"
For customer support:
"Hello, you’ve reached the customer support team at [Business Name]. We are currently assisting other customers. Please leave your name, number, and a detailed message, and we'll return your call within one business day. You can also send us an email at [Email Address]. We look forward to serving you!"
Beyond the Script: Projecting a Professional and Confident Brand Personality
Have you tried recording a voicemail greeting too many times and are still unsatisfied with the result?
Nailing the tone of your business voicemail greeting is easier said than done. After all, you're a business owner, not a voice artist! The good news is that we've got your back.
With Grasshopper's Voice Studio, you can access a roster of experienced voice actors to help you create polished, professional, custom voicemail greetings. Let's take a closer look at how this feature works.
Professional Voicemail Greetings with Grasshopper Voice Studio
Voice Studio helps our customers easily upload and integrate professionally recorded greetings into their Grasshopper phone systems to deliver a seamless caller experience.
Our voice actors are fluent in English, Spanish, and French. You may record unlimited scripts using the same voice actor and in the same language for one flat fee ($75) to maintain a consistent brand voice across all customer interactions.
With a professionally recorded voicemail greeting for your business, you can make a positive first impression on potential customers. An informative and engaging message also helps manage caller expectations and improve customer experience.
How Businesses Use Grasshopper's Voice Studio
Companies use our Voice Studio to record greetings in multiple languages to serve a diverse customer base. They also hire the same voice artist to record greetings for various extensions, departments, or individuals to deliver a consistent customer experience.
Instead of recording numerous voicemail greetings by yourself or coordinating different employees to do so (and worrying about inconsistent results), you can follow our simplestep-by-step instructions to choose a voice actor, submit your script(s), and place your order to save time and effort.
Leave a Positive, Lasting Impression with Professionally-Recorded Voicemail Greetings
A well-crafted custom voicemail greeting reinforces your brand image and provides callers with the necessary information to further engage with your business. Plus, you don't have to worry about missed business opportunities when you can't pick up the phone.
Ready to make the most of your business voicemail greetings? Voice Studio is available exclusively to Grasshopper customers. Start a 7-day free trial to access our robust features and see how they help you improve business communication cost-effectively.