How to Build a Phone Tree That Will Drive Customers Elsewhere
We’re not in love with phone trees, but we also recognize that they’re a necessary evil. After experimenting a little, we’ve come up with some surefire tactics for alienating your customers.
From voice recognition failure to limiting their options to letting robots take over, there are tons of ways to make your customers leave you for someone else.
In this infographic, we explore all the ways you can go wrong. Watch out! Don’t drive customers away.
