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Can I request a specific vanity phone number?Yes, you can search for and reserve a vanity toll free number instantly online during signup. Activation takes up to a week and a $30 one-time fee. If you have questions about vanity numbers you can submit a ticket or call our Client Services Team 24/7 at 1-800-820-8210 x3
Can I reserve a vanity number if it is available on another site?The Grasshopper vanity search tool searches the National Toll Free Database as well as our own pool of toll free numbers. To ensure a number is available and able to be reserved with your Grasshopper account, use the vanity search tool during sign up. If you can't find it successfully via our vanity search tool you can submit a ticket with your vanity number request or our Client Services Team 24/7 at 1-800-820-8210 x3. If you already have a vanity toll free number with another provider, you can transfer it to Grasshopper by choosing the transfer option during sign up.
Do I own the toll free vanity number or does Grasshopper?Once a toll free vanity number has been assigned to you, you will have ownership of it. If you decide to change service providers, you must have the toll free number transferred before canceling your service. Please refer to our Terms and Conditions for more detailed information.
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~ Barbara Rozgonyi at Wired PR Works