If it’s just me, do I need more than one extension?It is up to you. Having multiple extensions gives callers the big business impression that many small businesses want to convey; Even if in some cases the extensions will all forward to your home or cell phone. In addition, you will know the nature of the call by allowing the caller to choose a specific extension before the call is forwarded to you.
“One of the most valuable benefits I have found is the ability to send calls to unlimited extensions. This feature not only allows our customers to direct their calls to the proper department, but also gives our small company a "big-business" feel.”
~ Zak Normandin at Little Duck Organics