What options do I have when calls are forwarded to me? By default, when a call is forwarded to you, you have three options after picking up the line. Each option will be announced to you before you begin speaking with the caller. The first option is to press 1 to accept the call. Option 2 will send the caller to voicemail and option 3 will read the caller ID so you can determine whether you want to take the call.
Can Grasshopper be used as a stand alone voicemail system whenever I don't answer the phone?Yes, you can have your local phone company forward calls to your Grasshopper number after a certain number of rings or when busy. For example, a call to your existing local phone number would get transferred to your Grasshopper Toll Free or Local Number, and the caller would be able to leave messages for any of your extensions.