Technology Companies

The Virtual Phone System for Technology Companies

1. An 800 number allows small technology companies to sound bigger and more professional.
2. Call routing extensions allow you to distribute calls evenly among your support staff.
3. Voicemail to Email delivery ensures members of the team stay connected and never miss an important message.
4. Create multiple extensions for sales, service and support.
5. More info...

Features Your Tech Business Needs

1. 800 Numbers 800 numbers are a great way to give your small business a professional image and your customers an easy way to reach you. Find true 800 numbers along with 888, 877 and 866 numbers.
2. Call Forwarding Call forwarding one of the best features of our virtual phone system. Forward calls to any phone with any number. Perfect for when you or your employees are located in different cities or work from home.
3. Voicemail to Email Delivery Out of the office? Traveling? Every time a voicemail is left on your phone extension, an email will be sent to the specified address letting you know that you have received a new voicemail. An MP3 will also be included so you can listen to your voicemail right there on your computer or phone.
4. Call Routing ExtensionsExtensions If you have a support staff it is important that callers are able to speak with a member of the team as soon as possible. With call routing extensions you can ensure calls are distributed appropriately and your callers never hear a busy signal.

1. Read Your Voicemail Read Your Voicemail is the latest feature of the Grasshopper virtual phone system. Have your voicemail transcribed and emailed to you for $10/month with human transcription available at no extra cost.
2. Unlimited Extensions Set up extensions for everyone in your office or company for no extra charge. Every plan from Grasshopper includes unlimited extensions, each with their own voicemail and call forwarding feature.
3. Professional Voice Studio Because not everyone feels comfortable being the voice of the company, we offer professional voice talents to record your company's greetings. Simply write the script and the voice studio will record it for you in no time.
4. Live Call Transfer With a virtual phone system you don't have to worry about missing calls or hanging up on callers. Live call transfer allows you to transfer a caller to another extension on the spot.

Have Questions on the Grasshopper Virtual Phone?

1. Our support staff is in another state. Do we need a separate number? No. You can still use the same toll free or local number. Simply create an extension for your support team to have calls sent to that office. Call routing extensions also ensure calls are distributed evenly to the support staff so callers never hear a busy signal.
2. Our employees are often traveling on business. How can clients reach them without giving out their cell phone number? Simply create an extension for each employee and have calls forwarded to their cell or home phone.
3. Our company is growing pretty quickly, is there a cost to upgrade our plan? There is no cost to upgrade your Grasshopper virtual pbx plan. Simply log in to your Grasshopper account and under "My Account" choose upgrade plan.
4. Can I have voicemails transcribed? Voicemails are always emailed to your account. Our unlimited voice to text features is only $10 a month and includes human voicemail transcription at no extra charge. The Read Your Voicemail feature is a great way to get your messages when you can't take a call.

Using Grasshopper for Your Technology Business

Boston Communications is a small telecommunications company based out of Detroit with ten employees and a support center in Florida. As a growing business, an 800 number helps them sound more professional and stay connected.

With several employees constantly out of the office on sales calls, call forwarding is essential. Calls are forwarded to employees’ cell phones and voicemails are sent to their email and phone along with the MP3 of the voicemail, ensuring they never miss a sales opportunity or important message.

For the support team, Call Routing Extensions ensure callers trying to access the support center never hear a busy signal. They also provide a great way for calls to be split up between support team members.