Using Grasshopper for Your Technology Business
Boston Communications is a small telecommunications company based out of Detroit with ten employees and a support center in Florida. As a growing business, an 800 number helps them sound more professional and stay connected.
With several employees constantly out of the office on sales calls, call forwarding is essential. Calls are forwarded to employees’ cell phones and voicemails are sent to their email and phone along with the MP3 of the voicemail, ensuring they never miss a sales opportunity or important message.
For the support team, Call Routing Extensions ensure callers trying to access the support center never hear a busy signal. They also provide a great way for calls to be split up between support team members.
