Non-Profit Organizations

The Virtual Phone System for Non-Profit Organizations

1. A toll free or local number gives your Non-Profit a large feel and sound.
2. Forward your Grasshopper number to any cell phone or landline
3. Create extensions for all of your employees & volunteers. Grasshopper will forward their calls to them regardless of where they are working.
4. Never miss a voicemail. Grasshopper will transcribe your voicemail and send it to you via e-mail.
5. More info...

Features Your Non-Profit Organization Can Use

1. Read Your Voicemail Read Your Voicemail is the newest feature of the Grasshopper virtual phone system. Have your voicemails transcribed and emailed to you for $10/month.
2. Call Forwarding Call forwarding an important part of any virtual pbx system. Forward calls to any number in the world. Perfect for when you or your employees or volunteers are located in different areas or work from home.
3. Conference Calling Conference calling is a great feature to have, especially when not all employees or volunteers work in the same office. Conference call employees or clients without having to worry about outside equipment or services.
4. Toll Free Numbers Toll free numbers are a great way to give your organization a professional image and your callers an easy way to reach you. Find true 800 numbers along with 888, 877 and 866 numbers.

1. Virtual Fax The virtual fax feature is a great way to give callers easy access to documents. Simply fax documents to your Grasshopper number and you now have access them 24/7.
2. Unlimited Extensions Set up extensions for everyone in your office or organization for no extra charge. Every plan from Grasshopper includes unlimited extensions, each with their own voicemail, call forwarding feature and more.
3. Professional Voice Studio Not everyone feels comfortable being the voice of the company. Which is why we offer professional voice talents with the Grasshopper virtual phone system. Having a professional create your organization's main greeting is simple. You write they script and they record.
4. On Hold Music With on hold music, you can upload music, commercials or any sound effect you want. Give your callers something to listen to while on hold.

Have Questions on the Grasshopper Virtual Phone?

1. I often work out of my home office. Can I have calls forwarded to my home phone? Calls can be forwarded to any number on any phone. You can even adjust the dates and times for when you don't want calls forwarded.
2. If more employees or volunteers join the organization, do I have to pay for more extensions? All Grasshopper plans include unlimited extensions to grow with your organization. All extensions include voicemail, call forwarding, custom greetings and more.
3. Can I create a separate extension for donations? If you would like donation inquiries to go a particular person, you can create an extension that forwards to that person. By creating a designated extension, you will know from the caller ID what type of call is coming in.
4. We need to sound professional. Can someone record our main greeting? The Grasshopper voice studio has several talents to choose from to give your organization a more professional sound.

Using Grasshopper for Your Non-Profit Organization

Kicks for Kids is a three person non-profit company based in Newton, MA. As a non-profit they are often holding fundraising events and taking donations over the phone. It is important that they are able to reached even when they are out of the office. With the Grasshopper call forwarding feature, along with Voicemail to Email delivery, Kicks for Kids can be certain they never miss an important call or message.

For example, the Executive Director of Kicks for Kids is usually out in the field working with clients, forming new relationships, and lobbying for new grants to grow her organization. She’s always on the go and doesn’t want to miss that important call from a big foundation. Her Grasshopper number forwards all the calls from her toll free number to her cell when she’s out of the office. She can either take the call or prompt the caller to leave a message.

She also has two employees that work remotely. Instead of having three separate call phone numbers that she has to give out to clients, she can set up extensions that will forward to her employees’ cell phones right from her custom main greeting.

She knows that taking calls on her cell looks and sounds unprofessional. She needs to prove to donors and foundations that her organization has it together. With access to Grasshopper’s professional voice studio, small non-profits can have a beautifully recorded custom main greeting that makes them sound top notch.