James Marciano, co-owner of DesignScape.com, a landscape design firm based in San Diego, California, had a problem, one with huge implications for his new company’s bottom line: People don’t think about landscape design during the winter, even in California. So when the days grew shorter…
GotVMail is a virtual PBX seller that says it delivers “big company” telephone sound and functionality for a small company price. GotVMail used to run Windows and IBM’s Tivoli to manage the network that supports its phone system, but recently this young company moved…
GotVMail Communications was founded in 2002 to offer a virtual telecom service for small businesses, home-based businesses, and mobile professionals. The company has raised capital from founders and angel investors. GotVMail has 20 employees in addition to an outsourced call center, and is growing.
GotVMail…
When Kelly McGovern started her mortgage service business six years ago, she set up shop in an office downtown. It seemed like the professional thing to do, but as Kelly discovered, it was a real waste of money. “I was out of the office most…
Action Points
Still have a standard phone system? Need to add on because you’re growing? Think about going virtual, because:
Calls can be routed easily to any phone, wherever you or your team may be.
It gives caller automated answering, dial-by-name directories, and…
Somewhere between the invention of the remote control and the cell phone, we crossed the Rubicon, and everything from refrigerators to desk phones became multi-functional, multi-featured and multi-media. We’ve highlighted a few new tools designed to make work, well, less laborious. And if some sound…
If you’re a sole proprietor or if you operate a small store that needs just a couple of phone lines, a standard POTS (Plain Old Telephone Service) setup is often sufficient. Add several more employees, however, or move to a standard, cubicle-based small-office environment, and…
In the coming year, solution providers will have a mounting number of vendor offerings to choose from in network-attached storage and all-in-one security appliances, mobile and wireless technologies and hosted VoIP and managed service offerings.
The CRN Test Center took a look at the current…
A hot prospect calls to gather more information about your business, but you’re away from the office and the potential customer gets bounced from one answering machine to the next, unable to reach a live person. Eventually, the caller hangs up, never to be heard…
With the steep rise in telecommuting and advances in video conferencing, many…
Once considered a negative, entrepreneurialism is now synonymous with opportunity. Following their own paths, entrepreneurs are some of the most innovative and dynamic forces fueling the economy. They often hatch the ideas and nurture the concepts that transform the business landscape. And, today, entrepreneurs are…
I have written about an imbalance between the vendor market and businesses when it comes to hosting. I see more interest in hosting from the vendor community than I have from businesses. I wonder if all the new hosted communications companies will eventually drive more…
Running a professional business out of the home has always been hampered by the lack of a professional-style telephone system. For those small offices looking to project a corporate appearance, a PBX-style phone system is a must.
Customers’ expectations of 800 numbers, voice-mail boxes and…
If you run a small or home-based business, you don’t need to be told that every penny counts. But you’ve also probably learned by now that even when it comes to products or services that seem expensive, it’s always better to spend the money once…
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