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Call routing extensions

Call Routing Extensions

Call Routing Extensions from Grasshopper provide customizable extensions to fit your unique calling needs. With Holding Extensions (also know as ACD, or automatic call distribution queues) multiple callers can be on hold simultaneously before automatically being connected to the next available employee. Calls can also be routed using rotational extensions so that each employee receives an even share of calls each day. This is a great way to run a sales office to ensure everyone has an equal chance of taking calls.

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I am now a huge fan of Grasshopper… truly saved the day (and my sanity). Carolyn Appleton Carolyn AppletonCarolyn M. Appleton, Inc.