VirtualPBX vs Grasshopper
Virtual PBX Comparisons
About Virtual PBX
Virtual PBX is a privately held virtual phone provider founded in 1997 by Stephen Lange. Virtual PBX offers three different products:
- Virtual PBX
- VOIP Peering
- PBX Parachute
Virtual PBX is a standard virtual phone system service that includes features like toll free numbers, voicemail, call forwarding and more.
VoIP Peering is an IP-PBX solution that lets customers combine the virtual PBX service with their own SIP-based IP phones.
PBX Parachute offers businesses a backup phone system in case their main one fails.
Virtual PBX offers four standard plans that are based on minute allowances. Prices start at $9.99/month for 300 minutes and go to $94.99/month for 2,500 minutes.
VoIP Peering or iVPBX is $49.99 a month and comes with 5 extensions and unlimited local minutes.
How is Grasshopper different?
Virtual PBX and Grasshopper offer many of the same features but there are a few key differences:
- Support Virtual PBX currently only offers live support Monday-Friday 7AM-5PM PST. Grasshopper offers free U.S based 24/7 customer support with all plans.
- Vanity & True 800 numbers Virtual PBX does not offer the functionality to search toll free numbers. In order to get a vanity number or a true 800 number (a toll free number with an “800” prefix), you have to search for it at their partner site, purchase it there and then port it in. Grasshopper offers toll free and vanity search on the signup page.
- Business SMS Grasshopper allows you to send and receive professional texts to your local number right from the Grasshopper app. Virtual PBX doesn’t have SMS for business.
- 30 Day Money Back Guarantee Virtual PBX offers a 30-day free trial for all plans. However, if you choose the free trial, you are unable to choose a vanity number or port your current number until the trial is over. Grasshopper offers a 30 day money back guarantee in which you can choose your number.
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