Google Voice vs Grasshopper
Virtual PBX Comparisons
What is Google Voice?
Search giant Google has its own virtual phone service, and it’s called Google Voice. Google Voice is available to anyone who has a Google account. It gives users a local number that can be forwarded to another number.
Note: There is a lot of speculation in the VoIP and cloud phone sphere that Google Voice will be shut down. Google originally planned to discontinue the service on May 15, 2014, but it has yet to happen. It’s rumored that when Voice comes to an end, some of its functionality will be folded into Hangouts.
What features does Google Voice have?
Google Voice has voicemail, voicemail transcription, call screening, call blocking, call history, conference with Hangouts, greetings, international calling, and SMS to email.
How is Grasshopper different than Google voice?
Google Voice is for individual consumers. Google Voice is for any individual consumer, while Grasshopper is designed for small businesses and entrepreneurs.
Features. Grasshopper has many more features than Google Voice. It has unlimited extensions, multiple numbers, customer greetings, human voicemail transcription, auto attendant and more.
Toll Free numbers. Grasshopper offers toll free numbers beginning with 800, 888, 877, 866, and 855, allowing customers to call your business easily. We also offer local numbers. Google Voice only gives a local number.
Own your number. When you sign up for Grasshopper, you own the rights to your toll free or local number. If you decide to change service providers you can take the phone number with you. For a business, this is extremely important as the majority of marketing materials (business cards, website, etc) contain a business phone number. With Google Voice, the number is not yours. If you wish to change numbers, there is a fee.
Customer support. If something isn’t working correctly what do you do? Grasshopper offers free 24/7 support and can always be reached via Twitter or Facebook. Google Voice currently offers support via their forums.
How much does Google Voice cost
Google Voice offers free local numbers to any U.S resident. Domestic and outbound calls to the US (including Alaska and Hawaii) and Canada are currently free of charge while international calls are billed according to a schedule posted on the Google Voice website.
There is a fee to change your Google Voice number however Google Voice recently announced the ability to port numbers for $20. Porting is currently limited to cell phone numbers.
Using Grasshopper with Google Voice
If you want to take advantage of Google Voice but need the features that Grasshopper offers, you can have your Grasshopper number forwarded to your Google Voice account. The services can be used together.
What are others saying about Grasshopper and Google Voice?
“As an entrepreneur taking on different aspects of business deals Google Voice was just not cutting any deal for me.” -Joe Hobot, LiveCrun.ch
“Read your voicemail is a service where your voicemails are transcribed by a human and sent to you as an email. This means your emails and voicemails can become one and honestly, your life can be simplified in a major way!” -Morgan Linton
“That Grasshopper is a superior solution for the typical business owner is almost a given when you look at the feature set and reasonable pricing.” -LongerDays